Consumer Lending Processor

Nutmeg State Financial Credit Union

Rocky Hill, CT

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JOB DETAILS

SKILLS

Banking Services, Channel Sales, Communication Skills, Computer Skills, Consumer Finance, Consumer Loans, Consumer Protection, Consumer Regulations, Customer Relations, Data Quality, Detail Oriented, Disbursements, Documentation, Fair Lending, Finance, Funding, Interpersonal Skills, Liens, Loan Closing, Loan Documents, Loan Funding, Loan Origination, Loan Policy, Loan Processing, Loan Regulations, Loan Restructuring, Loan Review, Loan Servicing, Loans, Maintain Compliance, Organizational Skills, Payment Processing, Procedure Development, Procedure Implementation, Process Management, Quality Control, Record Keeping, Regulations, Regulatory Requirements, Sales, Spreadsheets, Time Management, Training/Teaching, Truth in Lending Act (TILA), Underwriting, Validation Testing, Word Processing

LOCATION

Rocky Hill, CT

POSTED

2 days ago

Job Description

The Consumer Lending Processor will play a crucial role in the loan origination process, ensuring accuracy, compliance, and efficiency in preparing loan documents and facilitating the disbursement of loan proceeds. Your responsibilities will also include verifying loan stipulations, performing quality control checks, securing lien perfection documentation, communicating with indirect sales teams and loan officers, and managing loan servicing and modifications. In addition, you will be expected to have a comprehensive understanding of consumer loan regulations, policies, and procedures to ensure adherence and compliance.

Essential Functions:

Verify and Close Loans

Prepare accurate and compliant loan documents: Utilize loan processing software and systems to prepare loan documents accurately, ensuring compliance with internal policies and external regulations. Verify loan terms, borrower information, and other relevant details to ensure accuracy. Maintain accurate records and follow retention requirements.
Collect and verify loan stipulations: Communicate with borrowers, loan officers, indirect finance teams, and other parties to collect necessary documentation and information required for loan processing. Review and verify the accuracy and completeness of the collected documents, ensuring they meet established guidelines and requirements.
Facilitate the disbursement of loan funds to borrowers or designated accounts, adhering to established disbursement procedures and regulations. Coordinate with relevant parties, such as applicants, indirect finance teams, sellers, and loan officers, to ensure accurate and timely fund distribution.

Secure Lien Perfection and Perform Title Maintenance

Collaborate with internal and external stakeholders to obtain and verify all required lien perfection documents, including titles and supporting required documentation, lien releases, and UCC filings. Ensure the accuracy and completeness of documentation to achieve lien perfection status.
Assist in loan servicing activities, including payment processing, account maintenance, and customer inquiries. Collaborate with loan officers and borrowers to facilitate loan modifications, such as extensions, payment adjustments, or refinancing.

Adhere to underwriting standards, regulatory requirements, and member service standards.

Perform quality control on acquired loan data: Conduct thorough reviews of loan files and data to identify any inconsistencies, errors, or missing information. Perform data validation and verification to ensure data integrity throughout the loan process.

Participate in training and development

Stay up to date with relevant federal, state, and local consumer loan regulations, including but not limited to Truth in Lending Act (TILA), Consumer Financial Protection Bureau (CFPB) guidelines, and fair lending practices.
Adhere to internal policies and procedures, ensuring compliance in all loan processing activities.

Assist internal and external members

Communicate effectively with internal and external teams, including loan officers and indirect finance teams, to provide timely and accurate updates on funding status and delays.

Responsibilities listed reflect general responsibilities of this position and are not to be construed as an exhaustive list of all duties. Other duties may be performed as needed.

Qualifications:

Experience, Education & Credentials:

High school diploma or equivalent is required; additional education or certification in banking, finance, or related field is a plus.
A minimum of one year of proven experience as a consumer lending processor or in a similar role within the financial industry is required.

Knowledge, Skills & Abilities:

In-depth knowledge of consumer loan regulations, policies, and procedures.
Familiarity with loan processing software and systems.
Strong attention to detail and accuracy.
Excellent organizational and time management skills.
Ability to work effectively in a fast-paced and deadline-driven environment.
Excellent communication and interpersonal skills.
Proficient in using computer applications, including word processing and spreadsheet software.

Competencies:

Organizing – Can marshal resources to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently arranges information and files in a useful manner.
Process Management – Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources.
Customer Focus – Is dedicated to meeting the expectations and requirements of internal external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Ethics and Values – Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what they preach.

Physical Demands:

Must be able to lift up to 10 pounds.
Requires standing and/or sitting for an extended period of time.

Mental & Emotional Requirements:

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
Must be able to read and carry out various written instructions and follow oral instructions.
Must be capable of dealing calmly and professionally with numerous personalities and diverse perspectives both within and outside of the organization.
Must be able to perform responsibilities with composure under the stress of deadlines and requirements for quality and timeliness.
Must be capable of exercising high levels of discretion on both internal and external confidential matters.

About the Company

Nutmeg State Financial Credit Union

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