Consumer Loan Servicing Specialist- Booking and Collateral Perfection

WASHINGTON TRUST BANK

Spokane, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Communication Skills, Consumer Loans, Customer Support/Service, Diversity, Establish Priorities, Federal Laws and Regulations, Genetics, Interpersonal Skills, Loan Collateral, Loan Portfolio, Loan Servicing, Loans, Mortgage Lending, Mortgage Servicing, Onboarding, Philosophy, Resolve Customer Issues, State Laws and Regulations, Time Management

LOCATION

Spokane, WA

POSTED

30+ days ago

Description
Do you often notice details or anomalies in a work environment that others might miss? If you like learning something new and are interested in offering a fresh perspective on a process, then you just might be our ideal candidate. This role is primarily responsible for Consumer loan onboarding as well as the related collateral perfection process. Successful candidates will have demonstrated proficiency in one or more of the following lending areas; loan onboarding, collateral perfection or release, retail or mortgage loan servicing. Experience specifically with titled vehicle requirements in WA, ID and OR is a plus!

We have an opening for a Consumer Loan Servicing Specialist in our Downtown Spokane location.

Location: Tower East - 5th Fl, 601 W 1st Ave, Spokane, WA, 99201.

Schedule: Monday thru Friday, 8:00am -5:00pm. This role is open to a hybrid work schedule.

Essential Functions:

Ensures credibility of the loan system by accurately servicing loan portfolio
Handles monetary transactions, maintenance entries and updates to the core application
Handles loan boarding and collateral perfection
Balances transactions, verifies input, identifies and corrects rejects
Provides high quality customer service, researching and resolving customer issues

Qualifications:

Demonstrated accuracy in working with detailed data in a deadline-oriented environment
Minimum of 3-5 years' experience working in a loan servicing or related environment is desired
Knowledge of loan documentation, collateral perfection, and general loan servicing, as well as bank, federal, and state policies and requirements is desired
Demonstrated ability to quickly adapt to and utilize systems and applications
Strong telephone and interpersonal communication skills
Ability to effectively prioritize work projects to meet deadlines

Pay Range:

Loan Servicing Specialist II- $20.67 - $31.03

Loan Servicing Specialist III- $22.50 - $33.76

The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

What Our Culture Can Offer You:

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

About the Company

WASHINGTON TRUST BANK

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