Consumer & Mortgage Document Specialist I

To see benefits offered by Foresight Bank, please visit our careers page: Career Opportunities | Foresight Bank.

Organization Overview:

Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve.

Position Summary:

Prepares, reviews, and finalizes loan documents across consumer, mortgage, and small commercial products. Performs advanced QC and funding verification, oversees title and evaluation ordering, and assists in developing and maintaining departmental procedures and training materials. Requires thorough knowledge of loan documentation, systems, and compliance to ensure accuracy, timeliness, and consistency in loan processing.

Primary Responsibilities:

• Prepares basic consumer loan documents under supervision, including installment loans and, eventually, HELOC early disclosures and flood determinations.
• Learns systems (LaserPro, Jack Henry, AccuSystems, SharePoint).
• Performs basic funding for installment loans.
• Performs entry-level QC and document uploads.
• Supports ordering of title, evaluations, and appraisals with guidance.
• Ensures all documentation in working files is properly labeled and organized for a complete loan packet.
• Completes other projects and duties as assigned by the manager.
• Actively monitors our department email inboxes throughout the day and responds within a reasonable timeframe so items are handled timely, which helps keep the workflow moving and supports timely doc requests and funding of loans.
• Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Adaptability: Able to change approach or method to best fit the situation, deal with frequent change, delays, or unexpected events.

Customer Service: Advanced ability to fulfill the needs of internal and external customers by anticipating their needs and delivering timely and accurate communication and follow through.

Judgement: Intuitive curiosity to investigate and follow through. Sound decision making abilities, working within the scope of responsibilities and seeking guidance where necessary.

Teamwork: Accountable to the team, works to meet established deliverables, appreciates view of team members, respectful

Technical: Knowledge of Jack Henry, AccuSystems, LaserPro, AdobePro. Knowledge of business and banking technology and moderate skill level in usage and promotion of such. Proficient in understanding the commercial loan documentation forms, content and processes. Advanced knowledge of policies, procedures and regulations. Basic knowledge of Microsoft Outlook, Word and Excel. Basic understanding of accounting principles.

Position Performance Standards:

Meets productivity and efficiency standards and accurately completes loan documentation requests by established deadlines.

Uploads loans to core and performs maintenance accurately and efficiently.

Maintains an acceptable level of loan documentation and loan servicing exceptions, within span of control.

Complete 'as assigned' duties accurately and by designated deadlines.

Performance Weightings:

40% Competencies

60% Position Performance Standards and Personal Goals

Qualifications:

HS Diploma/or equivalent and at least 1 year of loan or banking experience preferred.

Physical Demands and Work Environment:

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.

Remote work for Level I staff is approved on an as-needed basis due to training requirements and the volume of questions that need in-office support. Level I staff must complete all in-office tasks, including mailing disclosures, on days they are physically in the office and should not leave these duties for others.