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Consumer Sales Representative-Retail

TDS TELECOM SERVICE, LLC

CEDAR CITY, UT

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JOB DETAILS
SALARY
SKILLS
Billing, Communication Skills, Consulting, Customer Churn, Customer Relations, Customer Retention/Renewal, Customer Service Evaluation, Customer Support/Service, Exceeded Sales Goal, Incentive Programs, Internet Technology, Interpersonal Skills, Maintenance Services, Meet Sales Quota, Needs Assessment, Negotiation Skills, Pricing, Reseller Channel, Retail, Retail Sales, Revenue Growth, Sales, Sales Strategy, Telecommunications Industry, Track Customer Issues
LOCATION
CEDAR CITY, UT
POSTED
10 days ago
Consumer Sales Representative-Retail Job Locations   US-UT-Cedar City           ID  2026-29597     Company  TDS Telecom     Pay Range  $17.66 - $26.48     Sign-On Bonus  $2,500 Overview   At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? Why You'll Love It: Work Location: 106 E 200 N Cedar City, UT * Unlimited Earning Potential: $18.19/hr. + uncapped commissions. Hit your goals and earn $60,000+ annually! * Type of Position: Full Time - 40 Hours per Week * Hours: Tuesday- Saturday 8am-5pm. * Sign on Bonus: $2,500! Extra Benefits That Set Us Apart: * Day-one benefits package * Ramp-up payments for your first three months * Exclusive rewards: Top performers earn an all-expenses-paid tropical getaway! * TDS Discounted Services available! * 3 Weeks of Paid Vacation and 2 Weeks of Paid Sick time PER YEAR! The Consumer Sales Representative-Retail is a key contributor in TDS's overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office. This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts. In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs.           Responsibilities   * Deliver Sales and Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation and interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue. * Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs... For full info follow application link.   Employment at TDS is subject to post-offer, pre-employment drug testing.    ; At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity and incl sion philosophy and culture, click here!

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TDS TELECOM SERVICE, LLC

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