Contact Center Representative, Full Time, Alpena

Northland Area FCU

Alpena, MI

JOB DETAILS
SALARY
$35,048–$49,608
SKILLS
Banking Services, Call Centers, Communication Skills, Credit Union, Customer Support/Service, Detail Oriented, Driver's License, Organizational Skills, Problem Solving Skills, Sales, Service Delivery, Telesales
LOCATION
Alpena, MI
POSTED
7 days ago

Your Next Career Move Starts Here!

We're Hiring a Contact Center Representative – Full Time

Are you the kind of person who can brighten someone's day with just your voice? Do you love helping people, solving problems, and making a difference one conversation at a time? If so, we'd love to have you on our team!

What Is the Role?

Be the voice of our credit union! As a Contact Center Representative, you'll deliver exceptional service over the phone, assist members with their financial needs, answer questions, solve problems, and connect members with products and services that help them reach their goals—all while creating a positive experience with every call.

You're Perfect If You:

Love helping people and finding solutions
Communicate clearly and confidently
Stay organized and detail-oriented in a fast-paced environment
Enjoy building relationships and identifying opportunities to help members
Have customer service, call center, or financial experience (bonus points!)

Why You'll Love It Here:

Sales goals that actually make sense
No cold calling—just helping our members!
Incentive pay + annual bonuses + paid training
Real advancement opportunities
Amazing benefits package
Supportive team culture that wants to see you succeed

Qualifications:

Must possess and maintain a valid driver's license, plus previous credit union, financial institution, customer service, call center, sales, or related experience.

Ready to Make Every Call Count?

Our members are waiting to hear from you!

Amazing benefits package

Qualifications:  Must possess and maintain a valid driver's license + previous credit union, financial institution, cash handling, customer service, sales or related experience

Ready to make banking better? Our members are waiting!

 Check us out at: Careers - Northland Area FCU

Equal Opportunity Employer
#YourCareerStartsHere #NowHiring #CreditUnionJobs #CustomerServiceJobs #ContactCenter #JoinOurTeam #BankingCareers

About the Company

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Northland Area FCU