Contact Center Representative

Jordan Credit Union seeks an employee who cares about the financial needs of our members and will do everything they can to make our member's day better. They must find satisfaction in serving others, understand the value and purpose of their job, strive for personal growth and excellence, and work autonomously through learning and innovation.

HOURS

Monday through Friday from 8:45 am to 6:15 pm with a half day off each week and rotating Saturdays 9:45 am to 2:15 pm

DUTIES

Assist members and potential members with their telephone and text requests in a quick, courteous, and accurate manner. Maintain a pleasing and professional demeanor while addressing member concerns and questions. Act as liaison between members and other internal departments, transferring calls and texts to appropriate staff.

QUALIFICATIONS

You must be 18 years or older to work for Jordan Credit Union. Ability to fluently speak, read, and write in both Spanish and English is preferred.