Contact Specialist

Perdue Brandon Fielder Collins & Mott, LLP in Arlington TX is seeking to hire enthusiastic

full-time Call Center Representatives to resolve delinquent accounts using outstanding

communication and customer service skills. The typical work schedule in our Collection

Center is Monday - Friday, 8:30 am - 5:00 pm. Are you a high-energy problem-solver who

enjoys helping others? If so, read on!

We pay our Call Center Representatives a competitive wage of $16.00/hour. We also offer

exceptional benefits including medical, vision, dental, life insurance, long-term

disability, short-term disability, a generous paid time off (PTO) policy, paid holidays, an

HSA, an annual bonus, and room for growth. If this sounds like the right opportunity for

you, apply today!

ABOUT PERDUE BRANDON FIELDER COLLINS & MOTT LLP

Perdue Brandon Fielder Collins & Mott LLP (PBFCM) is one of the oldest and largest law

firms in Texas focused on government collection matters. We represent many types of

governmental entities school districts cities counties hospital districts appraisal districts

special districts, courts and toll road authorities. Our experienced team handles a wide

variety of government collection issues such as delinquent tax matters and fine and fee

collections.

At PBFCM, we offer our employees a professional, yet casual team-based environment

where we work together to accomplish our goals. Our management's open-door policy

encourages employees to have a voice and shows that their opinions matter to our success

as a company. We value and reward hard work which is why we offer competitive

compensation, excellent benefits, and opportunities for advancement.

A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE

As a Call Center Representative, you are the first point of contact for our company and are

sure to provide superb customer service. You spend most of your day on the phone

handling incoming and outgoing calls. With great attention to detail, you research accounts

to determine contact information for individuals and businesses. Utilizing computer-based

systems, you document all actions taken on accounts. Your positive attitude and hard work

are essential to helping us accomplish our company-wide goals and ensure that individual

tasks are completed. You thrive in our fast-paced team environment and get great

satisfaction out of contributing to our continued success by meeting weekly and monthly

production objectives.

QUALIFICATIONS

• High school diploma or equivalent
• Previous office experience
• Proficiency in Microsoft Office

Customer service experience is preferred. Experience in a law office, collections

environment, or tax office is a plus! Are you punctual and dependable? Can you work well

in a team environment? Do you have strong written and verbal communication skills? Do

you enjoy talking on the phone and understand good phone etiquette? Are you attentive to

detail? Are you organized and able to meet deadlines, work under pressure, and prioritize

tasks? Can you effectively multitask? If so, you may be perfect for this position!

ARE YOU READY TO JOIN OUR TEAM?

If you are great on the phone, have fantastic customer service skills, and feel that you

would be right for this position, fill out our initial 3-minute, mobile-friendly application.

We look forward to meeting you!