Position Overview
We are seeking a detail-oriented and technically savvy EmailContent Author to support lifecycle marketing efforts within Adobe Journey Optimizer (AJO). This role is responsible for the end-to-end execution of omni-channel campaigns, including email, push notifications, and SMS, ensuring content is built, scheduled, tested, and deployed with precision.
The ideal candidate combines strong content assembly skills with a deep understanding of marketing automation platforms, quality assurance, and campaign workflows.
Key Responsibilities Campaign Development & Execution
Build and configure campaigns within Adobe Journey Optimizer (AJO) across email, push, and SMS channels
Translate marketing briefs and requirements into fully functional, production-ready campaigns
Configure personalization, dynamic content, and audience targeting rules
Ensure alignment with brand standards and messaging guidelines
Scheduling & Deployment
Manage scheduling and orchestration of campaigns within AJO
Coordinate cross-channel delivery timing and sequencing within customer journeys
Monitor campaign readiness and ensure timely deployment
Quality Assurance (QA)
Conduct thorough QA testing on all campaign elements prior to launch, including:
Content accuracy (copy, links, images)
Personalization tokens and dynamic logic
Rendering across devices and channels
Compliance with legal and brand standards (CAN-SPAM, opt-outs, etc.)
Execute test sends and validate audience segmentation and delivery logic
Troubleshoot and resolve issues in collaboration with marketing, product, and technical teams
Platform Operations & Optimization
Maintain organized workflows, templates, and assets within AJO
Identify opportunities to improve efficiency in campaign setup and QA processes
Partner with technical teams on enhancements, integrations, and troubleshooting
Stay current on AJO capabilities and best practices
Qualifications Required
25+ years of experience in marketing automation, campaign execution, or digital marketing operations
Hands-on experience with Adobe Journey Optimizer (AJO) or similar ESP/marketing automation platforms (Adobe Campaign, Salesforce Marketing Cloud, Braze, etc.)
Experience building and deploying email, push, and SMS campaigns
Strong attention to detail and QA rigor
Understanding of personalization, segmentation, and customer journey logic
Familiarity with HTML/CSS for email (basic editing and troubleshooting)
Preferred
Experience working in omni-channel lifecycle marketing environments
Knowledge of data structures, schemas, and audience segmentation concepts
Experience with testing tools (Litmus, Email on Acid, etc.)
Ability to work in fast-paced, deadline-driven environments
Experience working in agile environments
Experience in project management tools like Monday.com, Jira, etc.
Experience working collaboratively in Figma
Key Competencies
Detail-Oriented Execution Ensures accuracy across all campaign elements
Technical Aptitude Comfortable navigating ESPs and troubleshooting issues
Collaboration Works cross-functionally with marketing, creative, and technical teams
Time Management Effectively manages multiple campaigns and deadlines
Problem-Solving Proactively identifies and resolves issues before launch
Success Metrics
On-time, error-free campaign execution
Reduction in QA defects and post-launch issues
Efficient turnaround of campaign builds
Improved campaign performance through accurate setup and targeting
Numbers & Facts
Location
Goodlettsville, TN
Industry
Staffing/Employment Agencies
Company Size
500 to 999 employees
Year Founded
2006
About Company
The Intersect Group is a different and better business partner. We create unparalleled value for our clients by combining industry-leading Consulting capabilities with comprehensive Staffing and recruitment services. Clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. Through our flexible delivery approach, you get the right solution, at the right time to accelerate your success and achieve all of your mission-critical objectives.
Skills
Adobe Product Familyunmatched
Atlassian JIRAunmatched
Best Practicesunmatched
Brand Messagingunmatched
CSS (Cascading Style Sheet)unmatched
Campaignsunmatched
Channel Marketingunmatched
Cloud Computingunmatched
Cross-Functionalunmatched
Data Structuresunmatched
Detail Orientedunmatched
Editingunmatched
HTML (HyperText Markup Language)unmatched
Identify Issuesunmatched
Legal Standardsunmatched
Marketingunmatched
Marketing Automation Softwareunmatched
Marketing Campaignunmatched
Marketing Presentationunmatched
Metricsunmatched
Online Marketingunmatched
Organizational Skillsunmatched
Performance Managementunmatched
Problem Solving Skillsunmatched
Project Management Softwareunmatched
Quality Assuranceunmatched
Quality Assurance Methodologyunmatched
Regulatory Complianceunmatched
Salesforce.comunmatched
Schedule Developmentunmatched
Short Messaging Service (SMS)unmatched
Test Automationunmatched
Test Toolsunmatched
Testingunmatched
Time Managementunmatched
Writing Skillsunmatched
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