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Content Author

The Intersect Group

Goodlettsville, TN

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JOB DETAILS
SALARY
SKILLS
Adobe Product Family, Atlassian JIRA, Best Practices, Brand Messaging, CSS (Cascading Style Sheet), Campaigns, Channel Marketing, Cloud Computing, Cross-Functional, Data Structures, Detail Oriented, Editing, HTML (HyperText Markup Language), Identify Issues, Legal Standards, Marketing, Marketing Automation Software, Marketing Campaign, Marketing Presentation, Metrics, Online Marketing, Organizational Skills, Performance Management, Problem Solving Skills, Project Management Software, Quality Assurance, Quality Assurance Methodology, Regulatory Compliance, Salesforce.com, Schedule Development, Short Messaging Service (SMS), Test Automation, Test Tools, Testing, Time Management, Writing Skills
LOCATION
Goodlettsville, TN
POSTED
2 days ago
Job Title: Email Content Author – Adobe Journey Optimizer (AJO)
Extended Contract
$45/hr

Position Overview
We are seeking a detail-oriented and technically savvy EmailContent Author to support lifecycle marketing efforts within Adobe Journey Optimizer (AJO). This role is responsible for the end-to-end execution of omni-channel campaigns, including email, push notifications, and SMS, ensuring content is built, scheduled, tested, and deployed with precision.
The ideal candidate combines strong content assembly skills with a deep understanding of marketing automation platforms, quality assurance, and campaign workflows.
Key Responsibilities
Campaign Development & Execution
  • Build and configure campaigns within Adobe Journey Optimizer (AJO) across email, push, and SMS channels
  • Translate marketing briefs and requirements into fully functional, production-ready campaigns
  • Configure personalization, dynamic content, and audience targeting rules
  • Ensure alignment with brand standards and messaging guidelines
Scheduling & Deployment
  • Manage scheduling and orchestration of campaigns within AJO
  • Coordinate cross-channel delivery timing and sequencing within customer journeys
  • Monitor campaign readiness and ensure timely deployment
Quality Assurance (QA)
  • Conduct thorough QA testing on all campaign elements prior to launch, including:
    • Content accuracy (copy, links, images)
    • Personalization tokens and dynamic logic
    • Rendering across devices and channels
    • Compliance with legal and brand standards (CAN-SPAM, opt-outs, etc.)
  • Execute test sends and validate audience segmentation and delivery logic
  • Troubleshoot and resolve issues in collaboration with marketing, product, and technical teams
Platform Operations & Optimization
  • Maintain organized workflows, templates, and assets within AJO
  • Identify opportunities to improve efficiency in campaign setup and QA processes
  • Partner with technical teams on enhancements, integrations, and troubleshooting
  • Stay current on AJO capabilities and best practices
Qualifications
Required
  • 2–5+ years of experience in marketing automation, campaign execution, or digital marketing operations
  • Hands-on experience with Adobe Journey Optimizer (AJO) or similar ESP/marketing automation platforms (Adobe Campaign, Salesforce Marketing Cloud, Braze, etc.)
  • Experience building and deploying email, push, and SMS campaigns
  • Strong attention to detail and QA rigor
  • Understanding of personalization, segmentation, and customer journey logic
  • Familiarity with HTML/CSS for email (basic editing and troubleshooting)
Preferred
  • Experience working in omni-channel lifecycle marketing environments
  • Knowledge of data structures, schemas, and audience segmentation concepts
  • Experience with testing tools (Litmus, Email on Acid, etc.)
  • Ability to work in fast-paced, deadline-driven environments
  • Experience working in agile environments
  • Experience in project management tools like Monday.com, Jira, etc.
  • Experience working collaboratively in Figma
Key Competencies
  • Detail-Oriented Execution – Ensures accuracy across all campaign elements
  • Technical Aptitude – Comfortable navigating ESPs and troubleshooting issues
  • Collaboration – Works cross-functionally with marketing, creative, and technical teams
  • Time Management – Effectively manages multiple campaigns and deadlines
  • Problem-Solving – Proactively identifies and resolves issues before launch
Success Metrics
  • On-time, error-free campaign execution
  • Reduction in QA defects and post-launch issues
  • Efficient turnaround of campaign builds
  • Improved campaign performance through accurate setup and targeting

About the Company

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The Intersect Group

The Intersect Group is a different and better business partner. We create unparalleled value for our clients by combining industry-leading Consulting capabilities with comprehensive Staffing and recruitment services. Clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. Through our flexible delivery approach, you get the right solution, at the right time to accelerate your success and achieve all of your mission-critical objectives.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2006

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