Duration: 7-month contract with possibility for extension
Job Description:
We are seeking a Content Enablement Specialist to support enterprise knowledge management and AI-powered content initiatives. This role combines content creation, technical enablement, GenAI support, and content operations to improve content quality, consistency, and user experience across the organization.
Responsibilities:
• Create and maintain enterprise knowledge content within the Knowledge Management platform
• Develop AI-ready content using established templates, metadata, and content standards
• Support onboarding and training for business teams using the Knowledge Management platform
• Guide users on content authoring best practices and publishing processes
• Support GenAI capabilities including AI-generated content, smart tagging, metadata generation, and content optimization
• Test AI outputs for accuracy, consistency, and usability
• Execute testing of content workflows and platform enhancements
• Troubleshoot issues and support continuous improvements
• Monitor content quality, engagement, and performance metrics
• Collaborate with business and technical stakeholders to improve content operations
Requirements:
• Experience with Knowledge Management or enterprise content management platforms
• Strong written and verbal communication skills
• Excellent analytical and problem-solving abilities
• Experience supporting content operations or documentation processes
• Familiarity with Agile methodologies
• Experience with GenAI tools or AI-enabled workflows is preferred
• Experience in regulated industries such as banking, financial services, or healthcare is a plus
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
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