Content/Knowledge Analyst

Akima

Alexandria, VA

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JOB DETAILS

SALARY

$80,000–$82,000 Per Year

SKILLS

Analysis Skills, Business Administration, Community Support, Continuous Improvement, Customer Support/Service, Data Quality, Diversity, Federal Contracts, Government, High Tech Industry, IAT - Information Assurance Technical, ITIL (IT Infrastructure Library), Information Science, Information Technology & Information Systems, Knowledge Base, Knowledge Management, Legal, Medical Conditions, Operational Support, Secret Clearance, Security Clearance, Service Delivery, Technical Support, Technical Writing, United States Department of Defense (DoD), Writing Skills

LOCATION

Alexandria, VA

POSTED

2 days ago

SUVI Global Services is looking for a Content/Knowledge Analyst to support IT across all DoD OIG networks.

Responsibilities

+ Managing enterprise knowledge management practices to ensure consistent, high-quality information sharing across IT services.

+ Responsible for curating, maintaining, and publishing accurate and accessible technical and procedural content in the enterprise knowledge base.

+ Working closely with subject matter experts, the analyst captures institutional knowledge and transforms it into actionable content that supports service desk operations and self-service initiatives.

+ Responsible for upholding governance standards, monitor content effectiveness, and continuously improving knowledge assets to align with ITIL-based service delivery and operational excellence.

Qualifications

+ Active Secret security clearance.

+ Bachelor’s degree from an accredited university in Knowledge Business Administration, Management, Communications, IT, Information Management/Science, or related field.

+ Minimum 2-4 years of experience in IT field; demonstrable technical writing experience

+ Active IAT Level II certification or equivalent.

Desired Qualifications:

+ Preferred degree in Information Technology.

Job ID

2026-23425

Work Type

On-Site

Pay Range

$80,000 - $82,000

Benefits

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Company Description

Work Where it Matters

Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Suvi, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , Suvi provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers’ missions safely, securely, and efficiently.

As a Suvi employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

About the Company

Akima

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