Job Description:
"Manager, Content
As an experienced Content Manager, you will oversee the development, execution, and delivery of content across digital channels including desktop, mobile, mobile apps, SMS, email, etc. This position requires expertise in managing, editing, and producing technical and creative digital content on self-service platforms and through various marketing channels. The right candidate is a self-motivated, independent thinker with wide-ranging writing skills and an inherent understanding of branding, tone, and voice.
What Youll Do:
Oversee, review, and edit content from a team of creative and technical writers
Manage content delivery timelines, handoffs, and processes
Work with various stakeholders in product, design, development, SEO, and marketing and communications teams, among others
Contribute to the teams overall understanding of product and project relevance and user behavior, specifically from a narrative perspective
Produce concepts and copy that are inspired, fresh and engaging.
Contribute to and help maintain content strategy as set out by leadership
Attend team meetings throughout project lifecycle and reporting on project status
Stay up-to-date with and work within developer specs and design best practices
Ensure cohesion and consistency of quality across all pieces
Support content management, including using content management systems and other web technologies preferred; including but not limited to Sitecore and WordPress
Understand user-centered design systems such as wireframes, prototypes, comps and design specifications
Conduct or manage site content audits or content inventories to assess the value, organization, and consistency of existing content
Actively participate in brainstorming sessions
Adapt language and style to reflect brand voice and tone
Qualifications and Skills
Bachelors Degree or Equivalent
Understanding of data analytics
Demonstrated ability to lead content teams, copy creation and delivery
Content Management System experience, including Sitecore and WordPress
Excellent written and verbal communication skills
Generally requires 3-5 years of digital copywriting with CMS experience
Additional Request
Please provide website and customer communications writing samples
A writing test will take place at time of interview "