About RemoveryJoin us at Removery - the global leader in laser tattoo removal. We aim to normalize tattoo removal and empower people to feel comfortable in their skin. We provide the highest quality of service and care at every stage of our clients' removal or fading journeys.Removery was formed in 2019 through a merge of the four leading tattoo removal brands. Now, with more than 150 studios located in the United States, Canada, and Australia, and over 2 million successful treatments to date – we've raised the standard for the entire industry. Using best-in-class innovative PicoWay® laser technology, we ensure safe and effective tattoo removal. The foundation is in place continue growing globally, as we are committed to making tattoo removal safe and accessible to as many people as we can.Position OverviewThe Content Manager is the connective tissue of the Removery brand. You will manage and execute content across our most critical channels — website, email, in‑studio assets, internal communications and more — ensuring every piece of content is on‑brand, accurate, and purposeful.Reporting directly to the Creative Director, you will be a reliable, detail‑obsessed steward of the Removery voice and visual identity. You'll work across teams to gather content needs, manage production workflows, and ensure nothing goes live without the right quality and brand standards in place.Key ResponsibilitiesWebsite ContentOwn day‑to‑day content management on Removery.com, including website updates, new location pages, promotions, and blog/resource contentCoordinate with the digital/web team to ensure timely, accurate, and on‑brand content deploymentMaintain a content calendar aligned to campaigns, new studio openings, and seasonal marketing prioritiesAudit existing web content regularly for accuracy, consistency, and brand alignmentSEO/GEO/AEO experience and creating content to support all aspects of Organic content including keyword development to help capture organic trafficEmail & SMS Marketing ContentWrite, edit, and manage content for all customer‑facing email/SMS communications, including promotional campaigns, lifecycle flows, and transactional messagesPartner with the Call Center and CRM teams to build a content‑first strategyEnsure email/SMS copy and design assets meet brand standards before deploymentTrack content performance and provide recommendations for improvementIn‑Studio & Print AssetsWrite and update in‑studio content assets including signage, brochures, consent materials, and graphicsCollaborate with Studio Operations to understand in‑studio content needs and develop content to support operational needsMaintain an organized asset library that studio teams can access easily and consistentlyEnsure all physical materials reflect current brand standards and any regional or regulatory variationsInternal CommunicationsSupport the development and management of internal content across channels such as Slack, email newsletters, and intranet/knowledge basesEnsure internal communications align with brand voice and reinforce Removery's culture and valuesPartner with HR/People & Culture and Operations teams to develop and distribute team‑facing content for campaigns, training, and announcementsHelp ensure all internal‑facing brand communications are consistent with the external brandContent OperationsHelp manage the master LLM that is used to maintain our content across our AI agentsMaintain a master content calendar that integrates all channels and stakeholder needsManage content intake requests from cross‑functional teams and prioritize against Creative Director guidanceMaintain and enforce brand voice guidelines, copy standards, and content templatesBrief and manage freelance copywriters and content producers as neededRequired Qualifications4+ years of content management, copywriting, or content marketing experienceStrong writing and editing skills with a sharp eye for brand voice, tone, and consistencyExperience managing content across multiple channels (web, email, print, internal comms)Familiarity with CMS platforms (e.g., WordPress, Contentful, or similar)Excellent organizational and project management skills — able to juggle multiple deadlines without dropping the ballCollaborative, low‑ego, and solutions‑oriented approach to cross‑functional workExperience in consumer‑facing brands, ideally in health, wellness, beauty, or lifestylePreferred QualificationsExperience with email platforms such as Klaviyo, HubSpot, or Salesforce Marketing CloudBasic design sensibility and familiarity with Adobe Creative Suite or CanvaExperience in multi‑unit retail or franchise environmentsUnderstanding of SEO best practices and how content drives organic performanceBenefitsComprehensive Medical, Dental, Vision, STD and LTDCompany paid Life Insurance. Plus, the option to purchase more!Additional optional coverages such as Short and Long‑term disability, Flexible Savings Accounts, etc.Paid Parental Leave based on tenureEight (8) company paid holidays plus additional floating holidays based on tenureFlexible Paid Time Off8 hours of paid volunteer time per year401(k) Program with generous company matchTeam Member Referral Bonus ProgramEmployee Assistance Program – resources to help you manage work‑life balanceCollaborative work environment with an amazing culture, committed to diversity and inclusionOngoing training and opportunities for advancement with a growing global companyTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.We are deeply committed to attracting talented team members from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, currently, we are not sponsoring any Visas.Equal Opportunity Employer Eng_Es.pdf#J-18808-Ljbffr