ABOUT THE ROLEThe Content Operations Lead owns and scales Salsify as the centralized source of truth for all product content, digital assets, attributes, and retailer syndication across the ecommerce ecosystem — in partnership with IT. This is a strategic, cross-functional role at the intersection of content, technology, and retail operations, responsible for building the infrastructure that powers accurate, consistent product experiences across all retail channels.While the immediate priority is standing up Salsify as a stable, scalable foundation, this role is designed to evolve. Once the core infrastructure is in place, the Content Operations Lead becomes a key driver of ecommerce growth — identifying, vetting, and implementing the next generation of content and commerce tools, building tighter processes around them, and translating that operational maturity into measurable outcomes: faster speed to market, a consistent and accurate brand experience across every product detail page, and content that converts.KEY RESPONSIBILITIESStrategy & GovernanceOwn the overall content operations strategy, governance framework, and ecosystem architecture for Salsify and connected platformsEstablish and enforce standards for product copy, imagery, video, and attribute data across all retail channelsMaintain syndication accuracy, content consistency, and platform health across the ecommerce ecosystemRetailer SyndicationStand up and maintain retailer syndication channels and channel mappings within SalsifyOversee retailer syndication strategy and ongoing platform optimizationOversee the Content Operations Coordinator to troubleshoot syndication issues and ensure timely resolutionContent Compliance & QualityOwn the content compliance framework — defining what “best-in-class” looks like across retailer PDPs and establishing the standards against which live content is measuredOversee a regular content audit cadence across key retailer sites (Amazon, Target, Walmart, Kohl's, etc.) to verify that the most current, approved content is live and accurately reflected at the shelfDirect the Content Operations Coordinator in the day‑to‑day execution of compliance tracking — including monitoring content scores, flagging gaps or outdated content, and managing the remediation queueLeverage tools such as Profitero to monitor content health, track compliance scores, and surface actionable insights that drive continuous improvement across the product catalogTechnology & InnovationContinuously scan the ecommerce technology landscape to identify tools and platforms that can improve content quality, speed, or scale — then lead the evaluation, business case, and implementationBuild scalable processes around every new tool or integration — ensuring adoption, consistency, and measurable ROI across the teamDrive automation and operational efficiencies that reduce manual effort and accelerate time to market for product content across all retail channelsBuild and manage below-the-fold enhanced content modules within Salsify, with a focus on more engaging and consistent PDP experiences at scalePartner closely with IT on platform integrations, data flows, and technical governanceCross-Functional LeadershipPartner cross-functionally with brand, product, creative, digital merchandising, and IT teams to scale and future-proof content operationsServe as the primary point of contact and subject matter expert for all Salsify-related needs across the organizationLead and mentor the Content Operations Coordinator, providing direction on day‑to‑day workflows and prioritiesWHAT YOU BRING4–7 years of experience in ecommerce content operations, digital merchandising, or a related fieldHands‑on experience with a PIM or DAM platform — Salsify experience strongly preferredStrong understanding of retailer syndication, content channel mapping, and platform integrations (Amazon, Target, Walmart, etc.)Demonstrated ability to build and govern scalable content processes and workflowsExperience evaluating and implementing technology tools in an ecommerce environmentExcellent cross‑functional collaboration skills; comfortable working with technical (IT) and non‑technical (brand, creative) stakeholdersStrong analytical and problem‑solving skills with high attention to detailAbility to manage multiple priorities and drive projects to completion in a fast‑paced environmentNICE TO HAVEExperience with Vendor Central, Bynder, or similar DAM/content platformsFamiliarity with genAI tools applied to content creation or localizationBackground in CPG or a multi‑retailer brand environmentWHAT SUCCESS LOOKS LIKESalsify is the single, reliable source of truth for all product content across the organizationRetailer syndication channels are stable, accurate, and consistently optimizedNew tools and platforms are proactively identified, evaluated, and integrated — with clear processes built around each to ensure consistency and scaleContent reaches retail sites faster, with fewer manual steps and a shorter gap between creation and publicationProduct detail pages across Amazon and key retail.com partners reflect a consistent, accurate, on‑brand experience — at scaleContent compliance is monitored consistently — with the Coordinator running the day‑to‑day tracking and the Lead ensuring gaps are prioritized and resolved before they impact the shopper experienceContent operations is recognized as a growth engine — directly contributing to conversion, sales velocity, and brand equity across the ecommerce ecosystemWhat We OfferComprehensive Medical/Dental/Vision plansGenerous Paid Time Off ProgramsLife & Disability InsuranceFSA/HSA/Dependent Care FSAPaid ParentalLeave401k and company matchEAP & Employee Wellness ProgramsVolunteer Days Paid Time OffFree breakfast and lunch in the Stamford officeAbout ConairConair is a leading international designer, manufacturer, and marketer of branded personal care and small kitchen appliances, cookware, hairbrushes & accessories, cosmetic bags, and travel accessories.Conair has always been driven by a passion for innovation; it's part of the Company's DNA. Trendsetting products have been invented by Conair since its inception in 1959, keeping the Company always a step ahead of the competition. The company's domestic and international divisions offer a diversified mix of consumer and professional products sold in over 120 countries. The Family of Conair brands includes CONAIR, Cuisinart, BabylissPRO, Scünci , TRAVELSMART by CONAIR, and Waring.Conair's passion for innovation gets stronger with each decade, as evidenced by the over 1,000 patents the Company has obtained worldwide. Today, Conair and its brands are names known throughout the world. Conair continues to introduce its brands to new and emerging markets, year after year. By the 1990s, most households in America owned at least one Conair product. Today many have more than one, and the Company's goal is to ensure that every household in the world eventually owns one of our products.At Conair, we inspire our customers with innovative high-quality products and iconic brands that enhance their lives.Are you passionate about this opportunity but worried that you don't have 100% of the experience we're looking for? We still want to hear from you! Apply online and let us know why you would make a great addition to Conair!#J-18808-Ljbffr