Banking Services, Business Portal, CSS (Cascading Style Sheet), Content Management Systems (CMS), Cross-Functional, Detail Oriented, Editing, HTML (HyperText Markup Language), Identify Issues, Information Technology & Information Systems, Interviewing Skills, Intranet, JavaScript, Knowledge Base, Link Management, Metadata, Multitasking, Onboarding, Operational Support, Privacy Controls, Problem Solving Skills, Professional Services, Project/Program Management, Quality Assurance, Taxonomies, Team Player, Time Management, Usability Engineering, User Interface/Experience (UI/UX), Web Content Accessibility Guidelines (WCAG)
Position: Content Production Associate III
Location: Chicago, Illinois
Duration: Contract
Job ID: 177220
Job Overview:
We are seeking a Content Operations Specialist to support the upcoming content renovation of the company intranet. This role will be responsible for building, editing, formatting, configuring, and publishing content in the enterprise CMS, Sitecore. The ideal candidate will have a strong technical background, attention to detail, and the ability to collaborate effectively with cross-functional teams.
Responsibilities:
- Build and update content in Sitecore using pre-built and custom components based on designs, copy decks, or direction from stakeholders.
- Execute end-to-end publishing workflows, including content entry, personalization, versioning, scheduling, archival, and deployment in accordance with designs, requirements, and accessibility standards.
- Prepare content for review, approval, and publishing.
- Identify and resolve errors and issues with the CMS, such as broken links, formatting issues, missing assets, or other publishing problems.
- Maintain accurate status updates for assigned pages or content tasks.
Qualifications:- 3+ years of experience working in a CMS (content management system) or building web content.
- Strong attention to detail and ability to execute content changes accurately.
- Experience formatting digital content for readability, usability, accessibility, and consistency.
- Ability to accurately follow templates, standards, workflows, and publishing guidelines.
- Comfortable managing multiple pages, tasks, and deadlines simultaneously.
- Strong collaboration skills with Content, UX, QA, and Project Management teams.
- Ability to troubleshoot and resolve technical issues with the CMS, HTML, CSS, or JavaScript.
Preferred Qualifications:- Experience with employee intranets, enterprise portals, knowledge bases, or large corporate websites.
- Experience with personalization, metadata, taxonomy, tagging, redirects, and content archiving.
- Strong knowledge of HTML, CSS, and JavaScript.
- Familiarity with accessibility standards (WCAG 2.2 AA).
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
- Pay any fee to be considered for, submitted to, or selected for any opportunity.
- Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
- Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $60- $65/Hr
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com
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