Content Review Operations Specialist

Job Overview:

Pay Range $63.84hr - $68.84hr

Requirement/Must Have:

• 5+ years of project or account management experience at a healthcare or pharma advertising agency.
• Direct experience managing pharma promotional content through MLR review.
• Working knowledge of Veeva Vault PromoMats and FDA/OPDP requirements for branded and unbranded materials.
• Proven ability to manage multiple projects and stakeholders at once.
• Comfort working directly with creative teams and giving them clear, organized direction.
• Strong verbal and written communication skills.
• Familiarity with project management tools such as Workfront, Asana or Monday.

Responsibilities:

• Own the schedule, the scope and the handoffs on every job that moves through the studio.
• Act as the main point of contact for brand marketers and brand managers.
• Serve as the operational partner to the Creative Director, Art Directors and Designers.
• Keep work moving, protect the team's time and ensure nothing reaches MLR review late or unprepared.
• Intake new requests from brand teams and turn them into clear briefs, timelines and resource plans.
• Run day to day production across multiple concurrent projects and channels.
• Manage project status, priorities and capacity for the creative team.
• Coordinate MLR submissions, track review cycles and manage revisions through approval.
• Route final assets through Veeva and internal distribution channels.
• Flag risks early and resolve scope, timing and resourcing issues before they become problems.
• Help build and refine studio workflows, templates and reporting.

Nice to Have:

• Experience in an in house creative or content studio.
• Exposure to modular content and content reuse workflows.
• Experience with AI assisted content production tools.

Skills:

• Veeva Vault PromoMats.
• FDA/OPDP requirements.
• Project Management.
• MLR Review.
• Workfront.
• Asana.
• Monday.com.
• Pharma Advertising.
• Content Review Operations.