Content Review Operations Specialist

Content Review Operations Specialist
We are hiring a Project Manager to run production. You will own the schedule, the scope and the handoffs on every job that moves through the studio. You will be the main point of contact for brand marketers and brand managers, and the operational partner to our Creative Director, Art Directors and Designers.

This is a hands-on role. You will keep work moving, protect the team's time and make sure nothing reaches MLR review late or unprepared.

What you will do
Intake new requests from brand teams and turn them into clear briefs, timelines and resource plans
Run day to day production across multiple concurrent projects and channels
Manage project status, priorities and capacity for the creative team
Serve as the primary contact for brand marketers and brand managers
Coordinate MLR submissions, track review cycles and manage revisions through approval
Route final assets through Veeva and internal distribution channels
Flag risks early and resolve scope, timing and resourcing issues before they become problems
Help build and refine studio workflows, templates and reporting

What you bring
5+ years of project or account management experience at a healthcare or pharma advertising agency
Direct experience managing pharma promotional content through MLR review
Working knowledge of Veeva Vault PromoMats and FDA/OPDP requirements for branded and unbranded materials
Proven ability to manage multiple projects and stakeholders at once
Comfort working directly with creative teams and giving them clear, organized direction
Strong written and verbal communication
Familiarity with project management tools such as Workfront, Asana or Monday

Nice to have
Experience in an in house creative or content studio
Exposure to modular content and content reuse workflows
Experience with AI assisted content production tools