Contract Analyst

• Hybrid/Flex: Requires 2 days a week in office
• Tuesday & Wednesday in Lake Mary, FL office 9-6pm
• Monday, Thursday, Friday, 10:00am - 7:00pm
• Training Schedule: Monday - Friday, 9:00am - 6:00pm EST
• Regular Schedule (after training): Monday - Friday, 10:00am - 7:00pm EST

Duties and Responsibilities:

• Demonstrates advanced knowledge of pricing and membership agreements.
• Ability to review complex legal agreements and identify needed action items.
• Analyze supplier contract bid awards to determine appropriate system hierarchical position to ensure accurate customer access.
• Manage most complex supplier and customer pricing agreements.
• Review and analyze supplier and customer contracts to ensure Company is compliant with agreements.
• Determine appropriate member access to contract pricing based on required customer criteria.
• Manages a portfolio of assigned suppliers and customers to ensure updates to pricing and member access are accurate; takes action to resolve discrepancies.
• Works cross functionally to ensure Strategic and Intercompany pricing needs are met; takes corrective action as needed.
• Assists in the SME review of partner agreements to ensure proposed language is in the best interest of the business.
• Works cross functionally to ensure timely and accurate implementation of new and amended agreements related to contract pricing and membership.
• Analyzes pricing and membership data to identify trends and gaps; actions as needed.
• Reviews escalated issues and takes appropriate action to resolve.
• Coordinates new team member training and evaluates member progress.
• Reviews Credit and Debit requests for validity and accuracy.
• Reviews team’s submitted reports to ensure any needed corrective action was taken.
• Partners with business intelligence team to create and maintain team reports.
• Assigns incoming requests to team work queue to appropriate representative.
• Identifies opportunities for process and/or system enhancements.
• Works collaboratively on projects to identify solutions and process improvements.
• Researches escalated supplier and customer pricing and membership claims and takes corrective action within established timelines.
• Provides training and ongoing support to team members; shares knowledge and best practices.
• Works collaboratively on projects to identify solution and process improvements.

Education:

• Associates or higher degree preferred.
• GED/HS required.

Experience & Skills:

• 3+ years of experience in a B2B manufacturing/distribution environment.
• B2B experience.
• Strong experience analyzing data and problem solving skills.
• Modern ERP Software (SAP and/or Oracle) experience required.
• Pricing and membership eligibility experience.
• Intermediate Microsoft Office products; some experience with complex Excel formulas.

Additional Requirements:

• Excellent verbal and written communication skills with the ability to interact professionally with diverse groups.
• Ability to manage timelines and meet vendor specific deadlines.
• Ability to multitask in a fast paced environment where accuracy is imperative.