Contract Coordinator, Network Contracting & Operations

The Contract Coordinator plays a key role in supporting the Network Contracting & Operations department across CHS's direct services, including the Independent Physician Association (IPA), Accountable Care Organization (ACO), Enhanced Care Management (ECM), and other value-based care initiatives.

FLSA Status

Exempt

Salary Range

$72,000 - $91,000

Reports To

Manager

Direct Reports

None

Location

Los Angeles- Hybrid

Travel

Up to 20%

Work Type

Regular

Schedule

Full Time

Position Description:

This position supports the end-to-end contract lifecycle, including contract development, negotiation, execution, implementation, ongoing contract administration, and maintenance of the organization's contract repository and contract management system. The Contract Coordinator independently negotiates standard provider agreements using approved templates, contract language, and established contracting guidelines while partnering with leadership on non-standard contract terms, complex negotiations, reimbursement methodologies, and strategic initiatives. Working closely with Business Development, Provider Relations, Credentialing, Operations, Legal, Finance, Claims, Provider Data Management, MSO, and other internal stakeholders, the Contract Coordinator helps ensure providers, hospitals, ancillary organizations, and strategic partners are successfully contracted, operationally implemented, and supported throughout the contract lifecycle.

Contract Development & Document Preparation

• Draft provider participation agreements, LOAs, amendments, addenda, notices, and other contract-related documents using approved templates.
• Prepare contract redlines and incorporate revisions from internal stakeholders and external contracting parties.
• Coordinate internal review, approval, execution, and distribution of contract documents.
• Maintain contract templates, document libraries, and standard contract language.
• Ensure contract documentation is complete, accurate, and organized.

Contract Administration & Implementation

• Support the end-to-end contract lifecycle from intake through execution, implementation, renewal, amendment, termination, and ongoing administration.
• Maintain the organization's contract repository and contract management system, ensuring executed agreements, amendments, templates, renewals, expirations, notices, and key contract milestones are accurate and current.
• Maintain contract records, provider data, effective dates, renewal deadlines, notice periods, and expirations.
• Coordinate provider onboarding, implementation, provider maintenance, roster changes, demographic updates, and administrative amendments.
• Monitor implementation and operational readiness.
• Develop reports and dashboards on contract status, renewals, and network growth.

Provider & Network Contracting

• Support contracting across the IPA, ACO, ECM, and other value-based care initiatives.
• Independently negotiate standard provider agreements and routine amendments.
• Escalate non-standard terms, reimbursement requests, legal issues, and complex negotiations.
• Serve as primary point of contact for assigned providers.
• Coordinate implementation with internal and external stakeholders.

Contract Governance & Compliance

• Ensure contracts comply with organizational policies and regulatory requirements.
• Maintain audit-ready contract files.
• Monitor contractual obligations and compliance.
• Assist with policies, procedures, templates, and SOPs.

Cross-Functional Collaboration

• Partner with Business Development, Provider Relations, Credentialing, Operations, Finance, Legal, Claims, Compliance, Quality, Care Management, MSO, and other departments.
• Participate in provider implementation meetings and payer discussions.
• Support enterprise contracting initiatives.

Process Improvement & Reporting

• Develop dashboards, KPIs, and operational metrics.
• Identify workflow improvements.
• Support contract management systems and automation.
• Assist leadership with strategic initiatives.

Qualifications

• Bachelor's degree preferred.
• 2+ years of healthcare contracting, provider relations, managed care, IPA/MSO operations, or related experience preferred.
• Two (2) or more years of experience in healthcare contracting, provider contracting, managed care, provider relations, IPA/MSO operations, or a related healthcare field preferred.
• Experience working with hospitals, physician groups, ancillary providers, health plans, or delegated provider networks preferred.
• Knowledge of provider contracting reimbursement methodologies, contract lifecycle management, onboarding, and provider maintenance.
• Proficiency with Microsoft Office, Salesforce, Monday.com, Docusign, and contract management systems preferred.

Benefits:

As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here: https://copehealthsolutions.com/careers/

About COPE Health Solutions COPE Health Solutions is a national tech-enabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS de-risks the roadmap to advanced value-based payment and improves quality and financial performance for providers, health plans and self-insured employers. For more information, visit https://copehealthsolutions.com/about-us/

To Apply:

To apply for this position or for more information about COPE Health Solutions, visit us at https://copehealthsolutions.com/careers/open-positions/