Contract Credit Administrator- Temporary

Job Title

Account Reconciliation Specialist

Job Description

Review, analyze, and reconcile customer account balances and payment activity. Research and resolve payment discrepancies, unapplied cash transactions, and billing issues. Contact clients professionally regarding outstanding balances, payment arrangements, and account inquiries. Process and maintain accurate records of payments, credits, adjustments, and account updates. Assist with accounts receivable follow-up and collection efforts while maintaining positive client relationships. Generate and distribute account statements, aging reports, and correspondence. Investigate and document account issues, ensuring timely resolution and proper escalation when necessary. Maintain electronic records and supporting documentation in accordance with company policies. Collaborate with internal departments including Finance, Operations, Sales, and Customer Service to resolve account-related matters. Support month-end closing activities, reporting requirements, and administrative projects. Ensure compliance with company procedures and applicable financial regulations regarding account handling and data privacy.

The Successful Applicant

Required: High school diploma or equivalent required; Associate's or Bachelor's degree preferred. 2+ years of experience in medical billing, accounts receivable, collections, credit administration, payment processing, or a related financial role. Strong understanding of account reconciliation and payment application processes. Experience researching and resolving account discrepancies. Proficiency in Microsoft Office Suite, particularly Excel. Excellent written and verbal communication skills. Strong organizational skills with the ability to manage multiple priorities and deadlines. High level of accuracy and attention to detail.

Preferred: Experience working in a financial services, banking, healthcare billing, insurance, or professional services environment. Familiarity with ERP systems, CRM platforms, or accounting software. Knowledge of credit and collections procedures. Experience handling high-volume transactions and customer account maintenance.

Key Competencies: Analytical thinking and problem-solving. Attention to detail. Customer service orientation. Professional communication. Time management. Confidentiality and discretion. Data accuracy and quality control. Team collaboration.

What's on Offer

Competitive hourly compensation based on experience. Temporary assignment with potential for extension based on business needs. Monday through Friday business hours. On-site position located in Plymouth Meeting, PA.