This entry to mid-level Technical Analyst position is targeted specifically to contractors with 8 or more years of relevant information technology experience to support *** s Digital team in developing industry leading web, mobile, chat and voice solutions to meet our Members evolving financial needs. The role involves collaboration with business analysts, solution architects, developers, and testers to assess needs and define the technical system requirements for solutions.
Job Description:
Assume leadership of collaboration with product ownership to translate business need into the technical system requirements of the product
Proactively identify requirement gaps and issue to product ownership
Ensure non-happy path scenarios are considered and handled
Advocate for solutions that consider ease of maintenance and component reuse opportunities
Leverage available documentation and exercises test versions of applications and APIs to understand existing functionality to inform enhancement opportunities and creation of new capabilities
Investigate enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities
Map data between interfacing systems
Assist lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy
Participate in project planning, sprint and release planning, daily stand-up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings.
Perform application and services tests/validations
Responsible for creating system requirement documentation for applications and services, including interface specifications
Provide demos to internal project team, as well as to business stakeholders.
Works closely with Business, Quality Assurance team and developers on projects and to address production issues
Demonstrate ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently
Utilize system documentation, database information, application logs and scenario testing to determine root cause of system issues.
Have general understanding or working knowledge of the following:
Services-oriented architecture / microservices
Multi-tier applications (presentation tier/services-processing tier/data management tier)
Enterprise and vendor API integration
Managing system behavior through configurable variables
Error handling
XML and JSON data structures
Qualifications/Experience:
Ability to write SQL queries
Problem solving skill Works well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc.
Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
Conducting complex technical analysis across multiple products
Work in Agile methodology
Writing requirements for a system
Writing front end mobile and/or web application requirements is a plus
Writing back end service requirements is a plus
Experience using tools such as Postman or SoapUI to exercise APIs is a plus
+ Must Have's:
Experience capturing technical requirements for information systems/applications
Experience working with APIs
Familiarity with multi-tier applications (application layer, services layer, data layer)
+ Nice to Have's:
Experience using tools such as Postman or SoapUI to exercise APIs
Experience in the financial industry
Experience working on requirements for native mobile applications