Access Control, Analysis Skills, Automation, Business Processes, Citrix Product Family, Customer Support/Service, Detail Oriented, IBM DB2, LDAP (Lightweight Directory Access Protocol), Leadership, Mainframe Computer, Metrics, Microsoft Active Directory, Operations Processes, Power BI, RACF (Resource Access Control Facility), RSA SecurID, Remote Access, Research Skills, Scripting (Scripting Languages), ServiceNow, Team Player, VPN (Virtual Private Network), Windows PowerShell