Contractor - Human Resources

Ampcus Incorporated

Pensacola, FL

JOB DETAILS
SKILLS
Business Operations, Business Services, Case Management, Communication Skills, Consulting, Human Resources, People Management, Problem Solving Skills, Process Improvement, Regulatory Compliance, Telephone Skills
LOCATION
Pensacola, FL
POSTED
6 days ago

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:Contractor - Human Resources

Location(s): Open to hybrid in Pensacola, FL.

Job Summary:

A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries.

Key Responsibilities:

  • Answering phone calls/making phone calls - providing employees with information and guidance. Once the vendor approves employees’ disability claim, this position is the first point of contact for employees.
  • Case management - answering cases that are submitted by employees with sometimes complex information and guidance.
  • Reviewing and updating separations in Oracle-HCM.
  • Working closely with vendor, other contractors, and advisors that are processing disability payments.

Required Qualifications:

  • Knowledge of shared services models and operational efficiency practices.
  • Strong problem-solving and process improvement skills.
  • Excellent communication and advisory abilities.
  • Understanding of compliance and regulatory standards.
 

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

About the Company

A

Ampcus Incorporated

Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.

Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.

We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted"​ that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.

Industry: Information Technology and Services

Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.ampcus.com