Contractor - Third Party Risk Management (TPRM) Product Manager

IMCS Group Inc

Malvern, PA

JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Automation, Bug Tracking/Defect Management, Business Strategy, Change Management, Communication Skills, Continuous Improvement, Cross-Functional, Establish Priorities, Improvement Metrics, Information Technology & Information Systems, Legal, Metrics, Needs Assessment, Onboarding, Operational Improvement, Operational Strategy, Problem Solving Skills, Product Lifecycle, Product Management, Product Planning, Purchasing/Procurement, Relationship Management, Risk, Risk Management, Sales Management, ServiceNow, Stewardship, Technical Delivery, Technical Strategy, User Interface/Experience (UI/UX)
LOCATION
Malvern, PA
POSTED
4 days ago
Third Party Risk Management (TPRM) Product Manager
Third Party Risk Management (TPRM) Product Manager
About the Team
Third Party Risk Management (TPRM) s mission is to reduce extended enterprise risk at ***. We protect *** through our stewardship of the third-party risk lifecycle and enable strategic, risk informed decisions. Within TPRM Strategy and Governance, the Technology Strategy team owns the ServiceNow TPRM module, which enables *** s third-party risk management lifecycle - from onboarding through ongoing monitoring and governance.
As a TPRM Product Manager, you'll play a key role in shaping how TPRM technology capabilities evolve, support enterprise transformation priorities, and deliver meaningful improvements in how *** manages third-party risk.
This is a hands-on role with strong cross-functional exposure. You'll work closely with business stakeholders, technology partners, architects, and delivery teams to continuously enhance TPRM capabilities and deliver solutions that simplify complex risk processes.
This is an exciting time to join the team!
Core Responsibilities
Own the roadmap, OKRs, and backlog for the ServiceNow TPRM module
Translate business strategy into prioritized product outcomes within the TPRM domain
Prioritize enhancements, defects, technical improvements, and BAU work in partnership with IT delivery teams
Drive day-to-day product decisions across the TPRM module and its integrations with other enterprise systems
Partner with stakeholders across Risk, Technology, Procurement, Legal, and others to understand business needs and deliver impactful solutions
Develop a deep understanding of user pain points and use data, feedback, and operational metrics to improve product experience
Define and monitor success metrics, adoption, and outcomes to ensure delivered capabilities achieve intended value
Identify opportunities to leverage workflow automation, AI-enabled capabilities, and modern ServiceNow features to improve efficiency and user experience
Support change management efforts to drive adoption of new capabilities
Champion Agile product management practices and contribute to a culture of continuous improvement
Qualifications
Demonstrated experience owning enterprise products
Strong Agile product management experience with ability to translate strategy into execution
Experience supporting organizational change and driving adoption of technology capabilities
Ability to balance strategic thinking with hands-on execution and prioritization
Strong analytical and problem-solving skills with a customer-first mindset
Excellent relationship management skills with ability to influence across a complex enterprise
Outstanding communication skills with experience engaging both technical teams and senior stakeholders
Experience with ServiceNow or similar enterprise workflow platforms is a plus
Familiarity with Third Party Risk Management or related domains is a plus
What Success Looks Like
During your first year, you'll:
Build trusted partnerships across business and technology organizations
Deliver high-impact enhancements that improve user experience and operational efficiency
Establish and execute a clear product roadmap aligned with TPRM priorities
Drive adoption of new capabilities through effective change management
Contribute to the next phase of *** s TPRM transformation

About the Company

I

IMCS Group Inc