Control Room Operator (Sheriff's Office)

Control Room Operator (Sheriffs Office)

Salary

$52,326.00 - $81,760.00 Annually

Location

Hastings, MN

Job Type

Full-Time

Job Number

61086.26.001

Department

DETENTION SERVICES PAYROLL - 2240201

Opening Date

06/29/2026

Closing Date

7/13/2026 4:30 PM Central

• Description
• Benefits
• Questions

General Description

POSTING TYPE: Open competitive

DEPARTMENT: Sheriff

HOURS: Full-time

HIRING RANGE: $52,326- $65,408/year (grade105)

SALARY RANGE: $52,326- $81,760/year

LOCATION: Hastings, LEC

UNION: T320JL

CLOSE DATE: 4:30 p.m. on 7/13/2026

• This position is being posted to fill current and future permanent vacancies. Please be sure to include ALL relevant work experience on your application form.

Job Summary:

Electronically control all access to, from, and inside the jail via computer terminal while guiding staff, law enforcement, professional visits and the public within the facility while maintaining jail safety and security according to facility policies and procedures. Promptly dispatch corrections staff to location of alarms and emergency situations. Provide radio communications and other means of communication to support the operations of the jail and contact other law enforcement agencies as required.

Minimum Qualifications

Candidates must pass ALL recruitment and pre-employment requirements listed below to become a Control Room Operator. Candidates who are unable to successfully pass the requirements below will be removed from further consideration.

1. Educational/Experience Qualifications: candidates must meet the minimum qualifications as listed on the posting and be able to produce appropriate documentation.

2. Interviews: Candidates will be asked to complete a series of interviews; this may include phone interviews, oral board interviews and/or interviews with the Sheriff and Chief Deputy.

3. Background Check: candidates must pass a thorough background investigation conducted by the Dakota County Sheriffs Office. Applicants must meet standards regarding acceptable driving and conviction records, law enforcement contacts, employment history, and honesty.

Minimum Qualifications

• High School Diploma/GED

AND

• Two years of full-time work experience from any industry or employer. Convert any part-time experience to full years (i.e. 20 hours week for 2 years equals 1-year full time). Do not round up years of experience (i.e. 2 yrs. 9 mos. would equal 2 years).

OR

• A completed 2-year degree or higher in any field.
• Pursuant to Dakota County Policy, this position is designated as Safety Sensitive. "Safety-sensitive position" means a position, including any supervisory or management position, in which impairment caused by drug, alcohol, or cannabis use would threaten the health and safety of any person as defined in Minnesota Statutes Section 181.950, subdivision 13.

Duties & Responsibilities

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the positions management approved work schedule is required for all positions.

• Represent the Sheriffs Office in a positive, professional manner.
• Build and maintains positive working relationships.
• Maintain standards of dress in accordance with policy and procedure.
• Understand and complies with policy and procedure to include Sheriffs Office memorandums, directives, and notices.
• Maintain officer safety and situational awareness.
• Provide credible and truthful reporting and testimony as needed.
• Monitor security precautions and control the movement of inmates & staff within the secure area of the Dakota County jail via monitors and control panel access or keys control.
• Electronically control all doors within the jail.
• Monitor, detect, and facilitate a response to requests/needs for emergency assistance.
• Monitor weather conditions and provide weather updates to the jail sergeant.
• Maintain building security log for after-hours personnel.
• Report non-compliance of safety or security related policies to Jail Sergeant.
• Maintain continuous monitoring of several alarm systems.
• Log all inmate departures and arrivals from work release and STS programs.
• Conduct radio checks prior to the start of each new shift.
• Receive calls from the public and other law enforcement agencies during and after business hours.
• Maintain all fax, radio, telephone, television, computers, and equipment in Master Control and arrange for repairs as needed.
• Monitor video visiting system.

ESSENTIAL JOB FUNCTIONS: Duties are essential functions as well as regular attendance according to the positions management approved work schedule.

Knowledge, Skills & Abilities and Work Environment

• Ability to see, hear and remember facts and circumstances to write an accurate report of the facts.
• Ability to communicate effectively both orally and in writing.
• Ability to deal with inmates, coworkers, and the public in a fair and respectful manner.
• Ability to solve varied and diverse problems that require deductive reasoning skills.
• Ability to work independently with little supervision, self- motivated.
• Considerable ability to work effectively while under stressful situations.
• Knowledge of State, County, and Federal regulations.
• Knowledge of Dakota County computer program. Monitor all inmate and jail staff activity via CCTV.

Candidates for employment with Dakota County Sheriffs Office must be able to comply with Policy 1043.3 which states that non-offensive tattoos which are visible while working are generally allowed. All tattoos must be approved before allowed to be visible. Tattoos may require covering if they are determined to be unsightly, offensive or a job assignment requires it. Visible tattoos on the ears, head, face, neck, or any portion of the hand area are prohibited, unless approved by the Sheriff.

WORK ENVIRONMENT: Workers in this class mainly work in a secure control room inside the jail but will also have occasional contact with inmates throughout the jail. Work is performed in a 24/7 secure facility environment and staff are required to work either an 8 or 12-hour shifts, which includes weekends and holidays. Staff may also have to work on-call, over-time, and forced shift extensions.

Benefits

• Comprehensive and affordable medical, dental, vision, and other benefits
• Excellent work-life balance
• Generous paid time off (accrual rate starts at four weeks per year)
• Eleven paid holidays and one floating holiday each year
• Pension with a generous employer contribution

Selection Process

• You submit an online application that includes supplemental questions
• We assign you a score based on your qualifications
• Top scoring candidates are referred to the hiring manager for interview consideration
• We conduct background and reference checks before hiring

Visit our Benefits site for more information.

01

• Applicants for this recruitment will be rated based on their answers to the supplemental questions listed below and application materials. It is IMPERATIVE that information provided on the application and resume are detailed and clearly outline your work experience & skills. They must also support and/or match answers to the supplemental questions. Please initial the box below to CONFIRM that the information provided is accurate and true to the best of your knowledge. Falsification may result in disqualification from consideration for this and subsequent recruitments with Dakota County for up to three years.

02

Please read the following carefully to ensure you understand the requirements for this position:

Do you understand this position works in a 24-hour Secure Adult Correctional Facility where there are inmates who are charged or convicted on violent offenses and that you will be assigned to shift work, which will include days, afternoons, evenings, and overnights as well as some weekends, holidays, and voluntary & forced overtime?

• Yes
• No

03

Please select the highest level of education completed or Degree held. (Degree must be held by the closing date of this recruitment)

• High School Diploma or G.E.D equivalent
• Professional/Technical Certificate equivalent to 1 year of full-time post secondary education
• Associates Degree
• Bachelors Degree
• Masters Degree or higher

04

Two years of full-time work experience from any industry or employer. Convert any part-time experience to full years (i.e. 20 hours week for 2 years equals 1-year full time). Do not round up years of experience (i.e. 2 yrs. 9 mos. would equal 2 years).

• No experience
• Less than 1 year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 or more years

05

How many years of experience do you have providing office support specifically in a government office, law enforcement/police department, law office, or courts setting?

• No experience
• Less than 1 year
• 1-2 years
• 3-4 years
• 5 or more years

06

How many years of experience do you have working with computer databases, record management systems, or document imaging systems?

• No experience
• Less than 1 year
• 1-2 years
• 3-4 years
• 5 or more years

07

How many years of experience do you have providing programmatic or administrative support to managers or officers with a city, county or state law enforcement office? (for example: receptionist, administrative assistant, clerk, or dispatcher)

• No experience
• Less than 1 year
• 1-2 years
• 3-4 years
• 5 or more years

08

Check all those that apply from the list below regarding your experience working directly with the public. (check all that apply)

• I do not have experience working directly with the public.
• I have experience working directly with the public.
• I have experience working directly with the public in a government office.
• I have experience working directly with the public in a courts setting.
• I have experience working directly with the public in a Law enforcement/Police Department.
• I have experience working directly with the public in a law office.

09

Do you have work experience or educational knowledge in the following areas? (check all that apply)

• Federal and State Statutes and local ordinances
• Federal and State guidelines for handling records like: Criminal Histories, Civil Process Records, and Warrants
• MN Court Documents
• Legal Process in Criminal and/or Civil Law
• Data Privacy Laws
• Research skills and ability to compile statistical data
• Basic accounting principles
• Ability to access & navigate various computer databases and software programs

10

Are you proficient in a language in addition to English?

• Yes
• No

11

If proficient in another language(s), list the language(s). If not, please indicate NONE.

12

Have you ever worked as a permanent, temporary, or volunteer staff person with the Dakota County Sheriffs Office? (Assignments may have been: Intern, Explorer, Mounted Patrol, Reserve Deputy, Park Ranger or Correctional Deputy).

• Yes
• No

13

The full salary range for this position is $52,326- $81,760 annually and preferred hiring range is $52,326- $65,408 annually. The amount that is offered is dependent on the candidates overall skills, education, experience and internal equity. The offer would also include the Countys benefits package.

Taking that information into consideration, what would be the minimum salary youd accept if selected for the position?

14

Your response to this question will help Dakota County evaluate the effectiveness of recruitment sources for this specific position. Please select the one source that most closely describes how you first learned about this opportunity.

• Facebook
• Friend, Family or Colleague
• InDeed
• Job Fair or Dakota County Event
• Job Interest e-mails from Dakota County
• JobsInMinneapolis/StPaul
• League of Minnesota Cities
• LinkedIn
• Minneapolis Diversity.com
• Minnesota Diversity.com
• Minnesota Works Website
• Minnesota Jobs Network.com
• Minnesota Association of Counties
• Monster
• Professional Association Website
• Referred by a Dakota County Employee
• St Paul Diversity.com
• College Website, Instructor, Career Services
• Dakota County Website
• Other

15

If you selected Other, please indicate where you heard about this opportunity with Dakota County.

Required Question

Employer Dakota County

Address Administration Center

1590 Highway 55

Hastings, Minnesota, 55033-2372

Phone 651.438.4435

Website http://www.dakotacounty.us