Control Room Operator

Control Room Operator

Salary

$23.64 - $26.07 Hourly

Location

305 W. 4th Street Sioux Falls, SD 57104, SD

Job Type

Full Time

Job Number

26-51

Department

Sheriffs Office

Division

Sheriff / Jail

Opening Date

06/17/2026

Closing Date

6/30/2026 5:00 PM Central

• Description
• Benefits
• Questions

Why Join Our Team

The Minnehaha County Sheriffs Office invites applications for Control Room Operators. Our Control Room Operators serve as an integral part of the correctional team working in the control room and front desk areas of the Jail. This position offers the opportunity to learn the inner workings of a Jail by working in a secure location away from direct contact with inmates. No prior experience is required to be a Control Room Operator; all training is provided. The next new hire class starts on August 24, 2026. This position can be an excellent kick start to a career in corrections and law enforcement!

• GREAT WAGES! The hiring range is $23.64 - $26.07/hr with a full earning potential up to $35.03/hr PLUS regular opportunities for pay increases. With good performance, new officers will receive up to 5% increases in pay after the first, second, AND third year IN ADDITION to annual increases.
• NIGHT SHIFT DIFFERENTIAL! Additional $1.00/hr for night shift differential!
• STRONG STAFFING LEVELS! We take a proactive approach to staffing so our 150+ employees can maintain a healthy work/life balance.
• BILINGUAL PAY! Specialty pay of an additional $0.50/hr (must pass bilingual exam).
• PAID TRAINING! 7-8 weeks of classroom and on-the-job training. Small training classes mean all new officers get personal, 1:1 training.
• EMPHASIS ON MENTAL AND PHYSICAL WELLBEING! The County offers employees and family members confidential counseling sessions along with access to financial resources, legal advisors, work and lifestyle support, and educational resources. The Jail has an onsite workout facility, and the County also offers gym reimbursement, wellness challenges, and health and fitness education throughout the year.
• 12-HOUR SHIFTS! Work 15 shifts a month and have Fri/Sat/Sun off every other week. Year-long, consistent schedules.
• CAREER ADVANCEMENT! Experience as a Control Room Operator is a great way to prepare for promotion to a Correctional Officer. From there, possible opportunities for special assignments and promotions within the Jail Division include Transporter, Court Security Officer, Corporal, Sergeant, Lieutenant, and Warden. Our COs are also routinely promoted to Deputy Sheriff to become certified law enforcement officers with our Patrol Division.
• COMPREHENSIVE BENEFITS! Generous PTO, Extended Sick Leave, Medical/Dental/Vision/Life Insurance, Retirement through state pension plan - that means lifetime income provided THROUGHOUT retirement!

This position is classified as a Correctional Systems Operator.

How You Will Make an Impact

This position puts you at the center of facility operations, where your focus and judgment help keep everything moving safely and effectively. You'll make an impact by:

• Keeping eyes on the pulse of the facility by monitoring cameras, doors, radios, and security systems to ensure everything stays secure and runs efficiently.
• Being the go-to voice for the public, visitors, and partner agencies, delivering clear answers and helpful guidance when they need it most.
• Coordinating professional and video visits.
• Managing keys, radios, and sensitive equipment with precision, making sure the right tools are always accounted for and in the right hands.
• Overseeing movement throughout the facility and stepping in to prevent unauthorized access or unsafe situations.
• Supporting officers behind the scenes by keeping rounds on schedule, watching for potential issues, and coordinating quick responses when help is needed.
• Handling bonds, warrant payments, and financial transactions with a high level of accuracy.
• Processing warrants, detainers, and legal documents that keep facility operations aligned with law enforcement and court requirements.
• Running essential database checks to verify information, identify risks, and help maintain a secure environment.
• Managing property releases and incoming items with care and attention to detail.
• Keeping detailed logs that ensure clear communication, strong accountability, and smooth handoffs between shifts.
• Staying sharp during emergencies by coordinating responders, initiating safety protocols, and keeping people informed when seconds matter.
• Maintaining a clean, organized, and professional front desk and control room environment.
• Pitching in with additional tasks that keep operations running efficiently and support the team's success

What You Need to Succeed in this Role

High school diploma or GED and one year of recent experience operating computers, accurately and rapidly. Comparable combination of education and experience may be considered. Must successfully complete pre-employment background process.

Ability to multitask and perform detail-oriented responsibilities. Must maintain ability to be a credible witness in court. Effective verbal and written communication. Ability to build and maintain positive, collaborative relationships with colleagues, other agencies, and the public. Present a professional appearance and communicate with others in a respectful and approachable way.

Preferred, but not required, experience includes an associate or bachelor's degree in criminal justice. Experience working in security or corrections. Knowledge of legal terminology.

EEO Statement

Minnehaha County is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or creed, national origin or ancestry, citizenship, sex or gender including pregnancy, sexual orientation and gender identity, marital status, age, disability, veteran's status, genetic information, or any other legally protected status. Arrangements for accommodations required by disabilities can be made by contacting Human Resources at (605) 367-4337.

Insurance

• Coverage effective 1st of the month following 30 days of employment.
• Available for employees and dependents.

Health/Prescription - Minnehaha Countys health benefit plan offers low deductibles with two network options for coverage: Avera or Sanford. The county pays for 75% of the premium rates. Pharmacy benefits included.

Dental - Minnehaha County offers dental insurance through Delta Dental which covers 100% of diagnostic and preventative services.

Life Insurance - Minnehaha County provides a $15,000 basic life insurance policy for every full-time employee along with and additional $15,000 accidental death and dismemberment (AD&D) benefit. Additional term life insurance and AD&D may be purchased by employees for themselves and dependents through payroll deduction.

Retirement

Retirement Plan - Minnehaha County participates in the South Dakota Retirement System. Employees receive a 6% match (8% for certified law enforcement). Other SDRS benefits include long term disability. Employees are vested after 3 years of continuous employment.

Deferred Compensation Plan - Employees may choose to save additional funds toward retirement on a pre-tax or after-tax (Roth IRA) basis through our supplemental retirement program.

Paid Time Off

Paid Time Off (PTO) - earn approximately 130 hours annually, with increasing accruals with each year of service. PTO available beginning on day one.

Holiday Leave - 12 days per calendar year

Extended Sick Leave - approximately 65 hours per year

Flexible Spending Plan

Flexible Spending Reimbursement Accounts (FSA) - Minnehaha County offers FSA for Health Care and Dependent Care. This is a great way to put money aside for health and dependent care costs on a pre-tax basis.

Eye Med Vision Policy

Eye Med Insight Network - Minnehaha County offers a vision plan for employees and dependents! The plan offers low premiums with a frame or lens allowance of up to $130 per year and an annual eye exam. Choose from participating retailers such as Pearle Vision, Target Optical, LensCrafters and many others!

01

Please select the highest level of your completed education.

• High school diploma or GED
• Some college
• Associates degree
• Bachelors degree

02

Please mark the level of your experience operating computers.

• Less than 1 year
• 1-3 years
• 3-5 years
• 5+ years
• I do not have any experience operating computers.

Required Question

Employer Minnehaha County

Address 415 N Dakota Avenue

Sioux Falls, South Dakota, 57104

Phone 605-367-4337

Website http://jobs.minnehahacounty.gov