Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
- The Control Room Technician is responsible for monitoring various building systems from a central control center. Systems include Building Automation, Pneumatic Tube, Elevators, Medical Gas, Electrical / Low Voltage, Fire Alarm and Life Safety Systems, Trash and Linen Chute Systems, and Nurse Call Systems. The Control Room Technician will accept Maintenance service calls after hours, weekends, holidays, and dispatch as needed. The Control Room Technician will also monitor scheduled utility shutdowns, log fire alarm, above ceiling and hot work permits, log incidents and inform the next shift and supervisors of the status, and complete daily logs and reports.The Control Room Technician will log/track radios and iPads for staff distribution, and act as point of contact for vendors responding to service calls - logging their arrival and departure.
Responsibilities:
Operations Monitor BAS for proper operations, make adjustments as needed. If adjustments cannot be made, report alarms to the mechanics to make adjustments. If repairs to the BAS are needed contact supervisors for follow-up action. Monitor the Medical Gas Systems, make adjustments as needed. If adjustments cannot be made, contact supervisors for follow-up action. Monitor Elevators, make adjustments as needed. Report any alarms or problems to the Elevator Technicians. If the elevator malfunction results in an entrapment, calm the passengers and notify the Elevator Technicians and Security. Monitor the Pneumatic Tube System, make needed adjustments if possible. Notify the General Mechanics if issues cannot be repaired from the control room. Escalate to Supervisor if outside service is needed. Monitor the Nurse Call System for proper operations, make adjustments as needed. If adjustments cannot be made, report to the supervisors for follow-up action. Receive Maintenance service calls after hours and on weekends and holidays. Dispatch to the appropriate mechanic. Monitor systems during scheduled utility shutdowns. Check in all outside vendors that are on site for service repairs.
Patient/Employee Safety- participates in Entity and Department wide initiatives for Patient /Employee safety Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position. Validation of annual competencies required for the position.
Employee Communication - communicates with fellow employees remembering the importance of patient and guest satisfaction and quality of care. Champions our successes and priorities for improving performance in meeting and exceeding patient and customer expectations. Internal Partnerships - continually works to ensure that HUP and off-site facilities meet service and compliance standards in support of the UPHS mission. Direct focus on integration of services within hospital operations to improve services to patients and customers Customer Satisfaction Measurement – ensures patient and customer satisfaction through timely and efficient response to work requests. Develop good working relationship with all contracted vendors.
Education or Equivalent Experience:
- H.S. Diploma/GED (Required)
- 2+ years in a Trade School and some technical training in the Trades (Required)
- 5+ years experience in a Hospital or Large Facility (Required)
- Knowledge of Mechanical, HVAC & Electrical Systems is essential (Required)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.