Job Title Controller Status Full Time - Exempt Reports To COO Pay Rate Base + Incentive Schedule 8:00AM - 5:00PM M-F Location Corporate Office
Company profile At Natura, we put People first. We are the leader in interior horticultural design, installation, and maintenance with large divisions in exterior and holiday design, servicing all major markets in Texas. Through Faith and a culture of constant Learning, we take on complete Ownership of every project we create, and it shows in the Quality of our work. Since 1983, our mission of creating environments where people thrive has always been our number one priority. We are the leaders in enhancing built environments and are excited to be growing our team. Core Values:
People - Place other's needs first, respect everyone Ownership - Own it and do it right; when in doubt, shout it out Faith - Honor God in all things Learning - Take initiative; keep learning Quality - Nothing less than the best
Job purpose The Controller is responsible for helping create structure, accuracy, discipline, and operational visibility across Natura's accounting and financial processes. This role oversees day-to-day accounting operations while partnering closely with Executive Leadership, Directors, Branch Managers, and the accounting team to improve reporting accuracy, strengthen financial processes, and increase visibility into branch-level financial performance. The Controller must be able to understand how Natura operates as a business, including labor management, contracts, branch operations, customer onboarding, and service delivery, in order to help identify financial trends, operational gaps, and opportunities for improvement. This role is highly operational and hands-on, focused on stabilizing and improving accounting infrastructure while helping leadership better understand the financial health of the organization. This is an ideal opportunity for a rising accounting leader who is ready to take the next step in their career, lead with ownership, develop a team, and grow alongside the organization.
Duties and responsibilities
Oversee day-to-day accounting operations and financial reporting processes across the organization
Responsibilities
Improve accuracy, consistency, and discipline within:
Accounts Receivable (AR) Accounts Payable (AP) Customer onboarding financial setup Contract and billing accuracy Branch-level accounting processes
Identify and correct:
Data inconsistencies Reporting inaccuracies Process breakdowns
Ensure timely and accurate:
Month-end close Financial reporting Account reconciliations Financial statement preparation
Create accountability and structure around branch-level financial reporting and documentation Support the accounting team in building stronger habits, clearer processes, and consistent follow-through
Improve visibility and discipline surrounding cash flow and receivables management
Responsibilities
Oversee and improve:
AR processes Collections visibility Aging buckets and account management Customer payment trends
Monitor and report on:
Cash conversion rates Days to pay Days to discount AR under 15 days Outstanding balances and collection trends
Identify operational or contractual issues contributing to AR challenges Partner with internal teams to improve communication, documentation, and accountability around receivables
Partner with the Director of Service Operations and Branch Managers to improve financial understanding and operational accountability
Responsibilities
Review branch P&Ls regularly to identify:
Labor trends Replacement margin trends Operational inefficiencies Financial anomalies or concerns
Understand how branch operations directly impact:
Revenue Labor costs AR/AP performance Profitability
Provide operational insight into:
Branch performance Financial trends Areas requiring correction or improvement
Support leadership in understanding the "why" behind financial performance, not just the numbers themselves Help connect accounting data to operational decision-making in a clear and practical way
Build and improve reporting visibility across the organization
Responsibilities
Develop consistent:
Daily financial visibility Weekly reporting structures Monthly financial reporting and KPI dashboards
Improve leadership visibility into:
Branch financial performance Margin trends Cash flow performance Operational financial health
Ensure reporting is:
Timely Accurate Actionable
Help leaders trust and understand the financial information being presented Identify opportunities to make reporting easier to access, easier to understand, and more useful for decision-making
Identify areas requiring improvement and communicate clear recommendations to leadership
Responsibilities
Evaluate existing accounting and financial processes to identify:
Gaps Inefficiencies Scalability concerns
Develop recommendations for:
Process improvements Reporting structure improvements Financial accountability
Partner with the Executive Team and department leaders to:
Align on priorities Develop implementation plans Improve organizational discipline
Document processes and help create consistency across the accounting function Bring a continuous improvement mindset to recurring challenges
Support key financial administrative responsibilities and external financial relationships
Responsibilities
Coordinate and support:
Tax preparation CPA relationships Banking relationships Insurance administration 401(k) administration Asset management and schedules Enterprise-level accounting administration
Ensure compliance and organization across all financial documentation and reporting Maintain accurate records and support clean, organized financial administration Escalate concerns, gaps, or risks to leadership in a timely and professional manner
Support innovation and continuous improvement within accounting and finance processes
Responsibilities
Identify opportunities to leverage:
Automation AI tools Technology improvements
Continuously evaluate:
Efficiency improvements Reporting automation opportunities Process scalability
Maintain a mindset of:
Curiosity Innovation Continuous improvement
Help the accounting team adopt tools and processes that improve accuracy, efficiency, and visibility
Lead, support, and develop the accounting team while collaborating cross-functionally across departments Serve as a hands-on accounting leader who can provide structure, coaching, and accountability
Responsibilities
Lead, train, and develop accounting team members to ensure high performance and continuous growth Participate in financial and KPI meetings as needed Collaborate with Directors and Branch Managers to:
Improve accountability Strengthen operational understanding Align financial processes with operational realities
Build trust and credibility across all levels of the organization Communicate clearly, professionally, and proactively Demonstrate a leadership style rooted in ownership, humility, follow-through, and learning
Observable Behaviors
Dives into problems and takes ownership quickly Identifies operational and financial trends proactively Communicates issues clearly along with recommendations and solutions Brings structure and discipline to complex processes Builds trust through accuracy, consistency, and accountability Understands the operational realities behind financial performance Balances detail orientation with operational awareness Continuously seeks opportunities to improve systems and processes Coaches and develops others with patience and clarity Shows readiness to grow into broader financial leadership over time
Key Performance Indicators
AR Aging & Collection Performance Cash Conversion Rate Financial Reporting Accuracy & Timeliness Month-End Close Efficiency Labor & Replacement Margin Visibility Branch-Level Financial Accuracy Data Accuracy & Reporting Consistency Process Improvement Implementation KPI Reporting Visibility Accounting Team Development Close Process Consistency Internal Control Improvement
Required Experience & Skills Must-Haves
Strong accounting experience with increasing responsibility Experience in accounting leadership, team supervision, or informal team leadership Strong understanding of AR/AP processes and financial reporting Experience with month-end close, reconciliations, and financial statement preparation Ability to analyze branch, department, or operational P&Ls Strong operational and business acumen Ability to identify trends and operational impacts within financials Experience improving accounting processes, documentation, or structure Strong communication and leadership skills High attention to detail and accountability Ability to work cross-functionally with both accounting and non-accounting leaders Comfortable in a hands-on role within a growing organization
Preferred Experience
Service-based or multi-location operational business experience Experience working closely with operational leaders ERP/accounting system experience Experience with financial dashboards and KPI reporting Interest in AI, automation, and process innovation Experience helping develop or mentor accounting team members CPA or CPA track preferred, but not required Experience in a growing company where processes are still being built or improved
Ideal Candidate Profile The ideal candidate is:
Highly trustworthy and accountable A rising accounting leader who is ready for more ownership Operationally minded, not just transactional Comfortable diving deep into problems and taking ownership Process-driven while still understanding the realities of the business Confident enough to identify concerns and communicate improvement plans Humble enough to learn, ask questions, and partner well with others Eager to grow with the organization and scale alongside the business Naturally curious and continuously looking for better ways to operate Strong enough technically to ensure accuracy and structure Interested in developing people, not just completing tasks Ready to step into a leadership seat without needing to already be a finished executive
Physical requirements
Able to work in a warehouse, office, commercial buildings, and professional settings