Controls Field Service Engineer - Automated Logic

Carrier Global Corporation

Madison, WI

JOB DETAILS
SALARY
$53,000–$106,000 Per Year
SKILLS
Air Quality, Architectural Services, Automation Systems, Aviation Industry, Blueprints, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Documentation, Driver's License, Electricity, Food Safety, Fortune 500 Customers, Groundskeeping, HVAC, Health Plan, Home Automation, Identify Issues, Insurance, Lift/Move 50 Pounds, Management Strategy, Medical Products, Microsoft Product Family, On Site Support, Problem Solving Skills, Process Improvement, Quality Control, Quality Management, Small Business, Sustainability, Systems Administration/Management, Systems Maintenance, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Support, Time Management, Training/Teaching, Wireless Communications, Workstation Hardware
LOCATION
Madison, WI
POSTED
3 days ago

About CarrierCarrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do.At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.Scope of PositionAs a Field Service Engineer, you will help advance ALC's business through helping expand our Aftermarket Services on complicated systems. We are looking for a team member who is self‑motivated, detail oriented, and is customer focused. You will work on solving increasingly complex problems and assist in the training and development of less experienced Field Service Engineers.Essential Job FunctionsProvide solutions to increasingly complex system problems and lead others on how to resolve problems.Perform system maintenance on field controllers, servers and workstations and field hardware.Communicate issues and recommend system enhancements, upgrades, and/or repairs.Review and provide feedback of equipment to include scheduling and/or modifications needed.Implement time management strategies to ensure customer satisfaction.Communicate and document the status and details of the project with the customer.Provide site‑specific training to owners/operators on the upgrades/service.Required QualificationsHigh School Diploma or GED.2+ years of experience in Building Automation, HVAC, or technical field.Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.Valid and current Driver's License and can be insurable by the company's insurance.Preferred QualificationsBachelor's degree, associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.Able to download and troubleshoot increasingly complex HVAC or building automation system logic.Working knowledge of TCP/IP networks including wireless technologies.Ability to communicate technical information to a non‑technical audience.Experience in navigating and integrating into a variety of building automation systems.Able to read and understand Architectural, Mechanical, and Electrical blueprints.Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.Proficient in Microsoft 365 applications.Pay RangeThe annual salary for this position is between $53,000.00 - $106,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.Other CompensationThis position may be entitled to short‑term cash incentives, subject to plan requirements.BenefitsEmployees are eligible for benefits, including:Health Care Benefits : Medical, Dental, Vision; Wellness incentivesRetirement BenefitsTime off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacationDisability : Short‑term and long‑term disabilityLife Insurance and Accidental Death and DismembermentTax‑Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending AccountTuition AssistanceCarrier EEO Statement and Accommodations ProcessCarrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.#J-18808-Ljbffr

About the Company

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Carrier Global Corporation