Controls Field Service Engineer (Industrial Automation)
Picture your morning: you arrive at a customer facility, pull the latest logs from a Siemens PLC, trace a stubborn alarm through the HMI, and pinpoint a sensor fault in minutes. That afternoon, you remote into another site to push a software patch, tweak Ladder logic, and update SCADA tags—all while coordinating with Production, R&D, and the Back Office to validate a technical evaluation. If this sounds like your kind of day, you’ll thrive here.
What you’ll do
Partner with Field Technicians at customer sites to resolve hardware and software issues, collaborating closely with Production, R&D, and Back Office teams for technical assessments.
Diagnose and fix mechanical, electrical, electronic, and software problems on installed equipment.
Deliver both remote and on-site technical assistance to customers.
Document interventions by preparing detailed service reports and technical records.
Configure and update PLCs, HMIs, SCADA systems, and associated control software.
Install software updates and patches on existing platforms.
Customize PLC logic and HMI screens based on specific customer requirements.
What you bring
Strong foundation in mechatronics and industrial automation.
Hands-on PLC and hardware experience: Siemens is essential; Rockwell, Beckhoff (or similar) preferred; HMI experience required.
Ability to interpret electrical schematics and mechanical drawings.
Fluency with industrial programming: Ladder Diagram (LD) and Structured Control Language (SCL).
Solid knowledge of Windows/Linux operating systems and industrial networking.
Willingness to travel overnight 40–50% across the U.S. and into Canada for customer support and machine installations.
Preferred extras
Authoring technical manuals, operating guides, and intervention reports.
Delivering customer training for operation and maintenance.