Controls System Engineer, NA Field Engineering

Amazon

Bellevue, WA

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JOB DETAILS

SKILLS

Agile Programming Methodologies, Algorithms, Allen-Bradley, Architectural Design, Automation, Automation Engineering, Bar Code Scanners, Calibration, Commissioning, Computer Firmware, Computer Science, Continuous Improvement, Control Systems, Corrective Action, Cross-Functional, Customer Support/Service, Diagnostics Solutions/Software, Document Management, Documentation, Electrical Components, Electrical Engineering, Electrical Wiring, Electricity, Establish Priorities, Ethernet, Financial Control, Hardware Development, Human Machine Interface (HMI), IP (Internet Protocol), Identify Issues, Input/Output, Integration Testing, International Electro-Technical Commission (IEC), Internet of Things, Leadership, Logistics, Maintain Compliance, Maintenance - Electrical, Manufacturing, Mechanical Engineering, Metrics, Military, Motor Control Systems, Negotiation Skills, Network Architecture/Engineering, Network Support, Operations Management, Order Delivery, Performance Metrics, Plant Management, Problem Solving Skills, Process Improvement, Programmable Logic Controller (PLC), Relational Databases (RDBMS), Reporting Dashboards, Retrofit, Root Cause Analysis, SQL (Structured Query Language), Safety Compliance, Safety Standards, Safety Training, Sales/Support Engineering (SE), Six Sigma Black Belt, Six Sigma Certification, Six Sigma Master Black Belt, Software Development, Software Development Lifecycle (SDLC), Software Simulation, Standard Operating Procedures (SOP), Supervisory Control and Data Acquisition (SCADA), Sustainability, System Validation, Systems Engineering, Technical Leadership, Technical Support, Test Automation, Testing, Variable Speed Drive (VSD), Willing to Travel

LOCATION

Bellevue, WA

POSTED

7 days ago

Description Application deadline: Jun 19, 2026 Amazon is seeking a Controls System Engineer to support the Amazon Logistics North America (AMZL NA) Engineering team, part of Amazon's Last Mile organization. The Last Mile team helps get customer packages from delivery stations to a customer's doorstep. We are looking for an individual who has experience creating scalable solutions to complex engineering problems. In this role, this individual will challenge current processes, equipment, procedures, and electrical/controls specifications in our delivery stations, in order to come up with creative and implementable process improvement initiatives with a focus on AB PLC/HMI, ignition, and vision systems continuous improvement. This Controls System Engineer will contribute to all aspects of an agile systems development life cycle including design, architecture, development, documentation, testing and operational sustainability. This position will be responsible for designing, managing and executing the next generation of delivery station processes, equipment, and operations. This is a unique opportunity to own new innovative projects that will advance the intelligence of our last mile business. Responsibilities include: - Dive deep and works to help solve critical design issues involving algorithm, develop hardware/firmware interfaces, IoT interfaces, etc - Participate in design reviews for complex control systems, simulations, algorithms and software development owned by your team, partner teams and vendors. - Influences within your team and partner teams to help drive and develop the technical implementation for overall system designs. - Identify and implement process improvements which improve your team's agility. This may include improvements to design, automation, development, test or operations. - Simultaneously manage multiple high-visibility projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors. - Review new, advanced technology being introduced for MHE systems with a focus on machine software including electrical and controls interfacing requirements. - Provide technical guidance and decision making for collaboration projects or initiatives with other Amazon teams, being a key stakeholder in supporting technical and major network support requests. - Understand control systems for material handling, including Allen Bradley PLCs, IPCs , barcode scanners and industrial networks such as Ethernet, safety over ethernet IP. - Apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for engineering issues, supporting local teams to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical assets. - Ability to travel up to 80%. Key job responsibilities Troubleshoot and resolve PLC, HMI, SCADA, and industrial network issues across delivery station material handling equipment (MHE), driving root cause analysis and corrective actions to minimize asset downtime Program and maintain Allen Bradley PLC/HMI applications, supporting continuous improvement of control system logic, alarm management, and visualization interfaces Execute controls integration for new equipment installations and retrofits, including PLC/SCADA commissioning, I/O checkout, sensor calibration, and network validation Develop and maintain electrical and controls documentation including wiring diagrams, P&IDs, network architecture drawings, and standard operating procedures Collaborate cross-functionally with field engineering, operations, and vendor teams to deliver scalable automation solutions that improve delivery station throughput and reliability Support design reviews for control systems, simulations, and software development, providing technical input on electrical/controls interfacing requirements Create and maintain automated alarms, reports, and KPI dashboards to enable data-driven decision-making for site and regional leadership Identify and implement process improvements across design, automation, testing, and operations that increase team agility and system performance Ensure compliance with functional safety standards (IEC 62061, IEC 13849, IEC 61508) and Amazon electrical/controls specifications Travel up to 80% to delivery station sites across North America to support installations, commissioning, and critical issue resolution A day in the life As a Controls System Engineer on the AMZL NA World Wide Engineering and Innovation team, your day starts with a review of overnight alarm logs and KPI dashboards to prioritize site support needs. You may spend the morning on a call with a delivery station team troubleshooting a PLC fault on a sortation system, walking them through diagnostic steps or remotely accessing the controller to identify root cause. By midday, you're collaborating with a cross-functional project team - mechanical engineers, operations managers, and equipment vendors - in a design review for a new conveyor controls upgrade, providing input on I/O requirements, safety interlocks, and network architecture. In the afternoon, you're on-site at a delivery station commissioning a newly installed vision system: validating PLC logic, tuning sensor parameters, and running integration tests with the site operations team. Before wrapping up, you document lessons learned, update the controls standard, and flag a process improvement idea for your team's next sprint. Your internal stakeholders include field engineering, site operations, and partner automation teams. The problems you solve directly impact package throughput, station uptime, and ultimately the customer delivery experience. About the team The World Wide Engineering and Innovation (WWEI) team within Amazon Logistics (AMZL) is responsible for designing, developing, and deploying next-generation controls and automation solutions across North America's delivery station network. We sit at the intersection of field engineering and innovation - partnering closely with operations, central engineering, and upstream engineering innovation teams to drive measurable improvements in station throughput, uptime, and safety. Basic Qualifications - 2+ years of PLC programming experience - 3+ years of industrial controls and automation experience - 2+ years of PLC/SCADA integration experience - Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 5+ years of professional or military experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Travel up to 80% of the time Preferred Qualifications - Master's degree, or Six Sigma Black Belt certification - Experience with creating automated alarms, reports and KPI metrics for plant management - Experience using relational databases (SQL experience) - Experience leading controls in manufacturing or complex industrial environments - Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components - Experience interpreting and modifying mechanical and electrical drawings Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, AZ, Tempe - 114,000.00 - 148,200.00 USD annually USA, CO, Denver - 114,000.00 - 148,200.00 USD annually USA, GA, Atlanta - 114,000.00 - 148,200.00 USD annually USA, MA, Boston - 114,000.00 - 148,200.00 USD annually USA, MN, Minneapolis - 114,000.00 - 148,200.00 USD annually USA, NC, Charlotte - 114,000.00 - 148,200.00 USD annually USA, TN, Nashville - 102,600.00 - 133,400.00 USD annually USA, TX, Irving - 114,000.00 - 148,200.00 USD annually USA, VA, Arlington - 114,000.00 - 148,200.00 USD annually USA, WA, Bellevue - 114,000.00 - 148,200.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles

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