1st Level Support, Automation, Automation Systems, Bar Code Printers, Capital Project, Communication Skills, Control Systems, Cost Control, Desktop Administration, Identify Issues, Low Voltage (LV), Manufacturing Operations, Manufacturing Systems, Microsoft Windows Operating System, Network Switching, Operational Control, PC (Personal Computer) Systems, Process Improvement, Product Support, Production Support, Radio Frequency Identification (RFID), Schematics, Systems Administration/Management, Team Player, Technical Support, Thermal Printers, Touchscreens, User Interface/Experience (UI/UX)
Scope of Position: Responsible for first level IT technical support for manufacturing systems computers at the plant as well as other associated automation systems. The position will also participate in projects to meet the plant's objectives, drive cost reduction efforts and participate in capacity expansion efforts.
Day to Day Responsibilities: Assist team of engineers to provide production support and troubleshooting for 24/7 manufacturing operations. Work with production associates, technicians, and engineers to ensure reliable equipment operation via automated control systems and user interfaces. Support process and product optimization/improvement efforts. Participate in capital projects.
Education: Associates degree (EET, Industrial Automation, Mechatronics)
Desired Experince: 1-3 years related experience in PC Hardware/Equipment Troubleshooting
- Ability to read schematics
- Peripheral support, touchscreens, thermal printers, barcode readers etc.
- General Windows PC support for production equipment
- Imaging and setup of new PC systems
Desired Skills:
- Thermal label printers, RFID systems
- Low voltage control systems 24v Analog, Digital, Thermocouples etc.....
- Point to point troubleshooting
- General knowledge of Network Switch operation
Soft Skills:
- Able to communicate equally well with engineers, production associates, and managers
- Able to work in a team-oriented environment
- Self-motivated, Independent, High Initiative
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