Job Description
- Coordinate customer events by scheduling meetings including tastings, tours and other customer needs and make appropriate recommendations.
- Meet with customer to ascertain needs and wishes regarding room size, timelines and logistics, providing guidance & information.
- Responsible to work parties and events that include flexibility in hours and days of shifts worked.
- Respond to inquiries (phone, mail, internet, in person)
- Maintain weekly and monthly convention calendar; monitor and coordinate timeline of events.
- Schedule coordinating appointments and meetings with guests and appropriate department staff (i.e. chefs, maintenance, etc).
- Executive administrative details including event plans, contracts, billing and all necessary paper work start to finish.
- Oversee set up, arrangement of tables and décor; monitor meal services and accuracy; and ensure services agreed upon are delivered.
- Onsite coordination during events (days, nights, weekends) ensuring quality standards are met at all times.
- Provide post event assessment.
- Maintain casino package program for convention events including assembling, monitoring and tracking.
- Participate in marketing department functions and meetings as directed.
- Provide necessary reports as requested.
- Attend classes, seminar and other continuing education to continue growth.
- Promote the convention center by attending trade shows, bridal events, and other promotional events.
- Perform other duties as assigned.
Numbers & Facts
| Location | Harris, Michigan |
| Website | https://www.islandresortandcasino.com/employment |
Skills
Billingunmatched
Calendar Managementunmatched
Casinosunmatched
Event Managementunmatched
Logisticsunmatched
Marketingunmatched
Needs Assessmentunmatched
People Managementunmatched
Plan Meetingsunmatched
Quality Metricsunmatched
Reporting Skillsunmatched
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