Convention Services Manager

Convention Services Manager

Why Join Our Team?

At our hotel, we believe our team members are the key to exceptional guest experiences. We offer a supportive, collaborative environment where employees are valued, recognized, and provided opportunities for professional growth.

Why This Role Is Exciting

As Convention Services Manager, you will play a critical role in bringing meetings, conferences, weddings, and special events to life. You'll work closely with clients and hotel leadership to create memorable experiences while driving revenue growth and guest satisfaction. This position offers the opportunity to build lasting client relationships, lead event execution, and make a visible impact on the success of the hotel.

What We’re Looking For

• Minimum 2-3 years of experience in hotel convention services, catering, event management, or a related hospitality field.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Strong understanding of hotel operations, event logistics, and banquet procedures.
• Excellent organizational, communication, and interpersonal skills
• Ability to manage multiple events simultaneously in a fast-paced environment.
• Proficiency with event management systems (e.g., Delphi, CI/TY, Amadeus) and Microsoft Office Suite.
• Strong problem-solving skills
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays as business demands.

What Success Looks Like

In this role, you will:

• Create exceptional event experiences that exceed client expectations.
• Develop strong relationships with meeting planners and group contacts.
• Partner with multiple hotel departments to ensure flawless execution.
• Identify opportunities to enhance event revenue and guest satisfaction.
• Serve as a trusted advisor throughout the event planning process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Pay Range: $60,000 to $80,000 per year

Benefits & Perks

• 401 (k) matching
• Dental insurance
• Employee assistance program
• Hotel discounts
• Health insurance
• Health savings account
• Flexible spending account
• Life insurance
• Vision insurance