Sign upLog in
Software Engineer Jobs in Adelphi, MD

Conversational AI Developer

InterSources Inc.

Adelphi, MD(remote)

Apply
JOB DETAILS
SKILLS
Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Natural Language, Best Practices, CLU, CSS (Cascading Style Sheet), Cloud Applications, Cloud Computing, Communication Skills, Continuous Deployment/Delivery, Continuous Integration, Conversation Engine, Cross-Functional, Customer/Client Research, Data Analysis, Database Administration, Debugging Skills, Design Flows, ERP (Enterprise Resource Planning), Enterprise Service Bus (ESB), HTML (HyperText Markup Language), Higher Education, ISO (International Organization for Standardization), Information Retrieval, Information Technology Consulting, International Electro-Technical Commission (IEC), Internet Application, Internet Security, JavaScript, Knowledge Base, Leadership, Microsoft .NET, Microsoft C# (C Sharp), Microsoft Product Family, Microsoft Windows Azure, Middleware, Mobile Applications, Multitasking, Natural Language Processing (NLP), Online Marketing, Oracle, Performance Management, Power BI, Problem Solving Skills, Process Improvement, Product Design, Product Lifecycle, Product Testing, Project/Program Management, Quality Assurance, REST (Representational State Transfer), Requirements Management, SOAP (Simple Object Access Protocol), Salesforce.com, Software Development, Software Development Lifecycle (SDLC), System Integration (SI), Telemetry, Testing, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX), Web Programming
LOCATION
Adelphi, MD(remote)
POSTED
30+ days ago
Title: Conversational AI Developer
Location: MD
On-site/Remote/Hybrid: REMOTE (ET work schedule)
Duration: 12 Months
Interview Process:
No of submissions: 3
No of Positions: 1

We are seeking a talented and passionate Conversational AI Developer to join our team and play a key role in creating innovative and engaging chatbots and virtual assistants. The ideal candidate will have a strong background in software development, with a focus on AI and natural language processing technologies.

Job Description:
Responsibilities:
  • Drive the full lifecycle development from design to deployment of scalable chatbots and virtual assistants utilizing Microsoft Bot Framework, Kore.ai, or similar CAI technologies
  • Collaborate with cross-functional teams (product managers, designers, UX/UI specialists) to gather requirements, design conversational flows, and implement user stories
  • Integrate Natural Language Processing (NLP) and Natural Language Understanding (NLU) techniques to enable chatbots to understand user intent and respond accordingly
  • Leverage Generative AI services to enhance chatbot responses with creativity and personalization
  • Develop chatbots for deployment across multiple channels (web, mobile apps, messaging platforms) ensuring a seamless user experience
  • Conduct thorough testing and debugging to ensure high performance and accuracy of conversational AI solutions
  • Monitor and analyze user interactions and chatbot performance to identify areas for improvement and optimization
  • Stay updated on the latest advancements in Conversational AI technologies and best practices

Preferred Qualifications:
  • 3+ years of experience in software development, preferably with a focus on conversational AI or chatbots
  • Deep expertise in Azure Bot Framework v4, specifically utilizing Adaptive Dialogs, Waterfall Dialogs, and middleware customization
  • Strong backend development skills with advanced proficiency in C#, .NET, JavaScript, CSS, HTML for custom bot logic
  • Hands-on experience with Azure Integration Services, using Azure Functions and Logic Apps to orchestrate workflows between the bot and external systems
  • Proven experience with Salesforce API integrations (REST/SOAP), specifically for managing Live Agent handoffs, Knowledge base retrieval, and Case creation
  • Experience configuring Azure Cosmos DB for storing conversation state, user data, and telemetry logs
  • Experience implementing Hybrid AI strategies, bridging classical NLU services (Azure CLU) with Generative AI models (Azure OpenAI/GPT) for fall-back handling or content generation
  • Middleware familiarity, with exposure to MuleSoft or similar ESB platforms for enterprise-grade data exchange
  • Data-driven optimization skills, utilizing Power BI to analyze conversation logs, identify drop-off points, and drive NLU accuracy improvements
  • SDLC leadership experience, including defining CI/CD pipelines for bot deployment across multiple environments (Dev/Test/Prod)
  • Excellent communication, collaboration, and problem-solving skills
  • Ability to work independently and manage multiple projects simultaneously
  • Passion for innovation and a strong desire to push the boundaries of Conversational AI technology

Preferred Experience: UMGC or USM prior experience preferred.
Benefits:
  • Be a part of a cutting-edge team at the forefront of Conversational AI development in Higher Education
  • Work on challenging and rewarding projects that make a real impact
  • Opportunity to learn and grow your skills in a dynamic and fast-paced environment

About Us:
InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

About the Company

I

InterSources Inc.

It’s all about harnessing the real power of data. InterSources Inc was founded in 2007 providing intelligent data solutions to clients across industries and geographies.

Over the years, we have built products on Business Intelligence & Big Data platform simplifying and transforming the way business intelligence and real-time data analytics empower Corporations and end-users using Softwares like Tableau, Business Objects, MicroStrategy, etc.

In the process, we have enabled companies to use data analytics to help better understand, predict and influence consumer behavior, identify new market opportunities as they emerge, provide to users the data they need, alert the user when and why key business metrics have changed and enable them to make smart decisions.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2007
WEBSITE
https://www.intersourcesinc.com/

Resume Resources

Free Resume TemplatesFree Resume Builder