Overview
Reviews account work lists and follow-up documents, and obtains other information current accounts, including any special circumstances.Contacts sponsors and/or third party payer organizations to secure payments or arrange alternative settlement plans; identifies problem delinquencies and recommends their disposition; prepares and maintains collection-related records. Review and process credit balances accounts for refunds.Reviews and responds to patient accounts correspondence in a timely basis
Responsibilities
Reviews account work lists and related follow-up documents to determine the nature and extent of delinquency problems, and takes necessary action to obtain payment from sponsors or third party payers. Confers with others as needed to obtain additional information/clarification. Investigates delinquency cases to identify any special circumstances affecting payment delays, and follows up with appropriate parties. Contacts third party payer organizations and/or patients as necessary to facilitate the timely payment of past due charges or arrange alternative settlement plans.
Qualifications
High School Diploma or GED required. Previous office management or coordinator role preferred.