Coordinated Entry - Diversion Specialist Case Manager (20 Hours) (69008)

The Diversion Specialist Case Manager (DSCM) will work within the Centralized Intake process located in Durham, NC, with minimal supervision, to provide services on a variety of diverse cases. Case management services will be housing-focused providing comprehensive intake assessment to determine appropriate housing options, while diverting from shelter, promoting long term housing stabilization.

PRINCIPLE ACTIVITIES:

• Participate as a member of the Central Front Door CE unit, attending meetings and updating information according to the established process (within HMIS).
• Meet with the client as assigned or within 24 hours.
• Complete comprehensive intake assessment, to determine if client may be able to stay in current housing environment or has other housing options for the short term. Assess what resources may be needed to support any viable short-term housing options.
• If the client has no existing short-term housing options, gather other information to determine what other housing options might be available to avoid placing client in shelter.
• For programmatic options gather required documentation and refer client to appropriate case management services or housing location services, as needed.
• Submit requests for locating housing and for inspections, with case manager collaboration when possible.
• Work with the property manager or current landlord to resolve issues relating to conditions of tenancy
• Ensure that participants who appear eligible expeditiously complete the housing subsidy application process
• Authorize payments in accordance with the procedures established by the program office.
• Enter and maintain appropriate data in HMIS
• Work in cooperation with the project staff, DSS and other government and community agencies toward meeting program and client services plans goals and objectives.
• Provides linkage, follow up, facilitation and transportation to clients as needed in order to assist with obtaining housing.
• Prepares proposals, reports, and statistics for submission as needed or required.
• Performs other duties as assigned.