Coordinated Entry Housing Specialist*

Coordinated Entry Housing Specialist*

Salary

$45,394.00 - $52,641.00 Annually

Location

Human Resources, NC

Job Type

Time Limited

Job Number

94-2026-1294

Department

Housing

Opening Date

06/23/2026

Closing Date

7/7/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

General Description

The Orange County Housing Department has an opening for a Coordinated Entry Housing Specialist. This is a benefited, time-limited position. The work involves providing direct customer service to people in housing crisis, assisting people as they navigate housing resources for homelessness prevention, emergency response involving shelter, and permanent housing.

Work is performed under the general supervision of the Housing Helpline & Outreach Coordinator with leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures in the performance of duties, both in terms of planning and accomplishing work, and in making decisions regarding needs and requests. Does related work as required.

• Background Check required.

Full Performance of Knowledge, Skills, Abilities

Click here for full job specifications including essential functions, knowledge, skills, abilities and physical requirements.

https://www.governmentjobs.com/careers/orangecountync/classspecs/1332059

NOTE: The hiring range is on the posting NOT on the job specification.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Good knowledge of the principles, challenges, practices, and philosophies of homelessness, including information gathering, counseling, assessment and intervention methods.

Good knowledge of trauma-informed care and client-centered practices.

Good knowledge of the social, economic, and environmental factors which influence poverty, unemployment and homelessness.

Good knowledge of the various social and health service functions and interrelationships of the county, other governmental agencies, and community resources, and the ability to make appropriate referrals.

Good knowledge of the laws, ordinances, standards, and regulations pertaining to homeless services, such as the HEARTH Act, the McKinney Vento Act, the CoC Interim Rule, and other programs related to the specific duties and responsibilities of the position.

Skill in being customer-focused, adept at problem solving and working collaboratively with others.

Skill in interviewing persons, gathering information and using various clinical assessment tools to evaluate the needs of clients, summarize and interpret findings, and develop assistance alternatives.

Skill in effectively communicating with persons in difficult and emotional situations.

Ability to demonstrate sound judgment, integrity, resourcefulness, accuracy, thoroughness and the physical condition commensurate with the demands of the position, while maintaining an ethical standard of care.

Ability to understand the challenges of individuals facing housing crises, and effectively communicate orally and in writing.

Ability to effectively problem solve and handle difficult situations and complex decision making, and react calmly and quickly in emergency situations.

Ability to interpret and apply county, state and federal regulations, policies and procedures.

Ability to establish and maintain cooperative working relationships with clients, service providers, county staff, agencies, and representatives from civic or community groups.

Ability to organize and consolidate information, maintain records, prepare reports, and complete assignments accurately and timely.

Ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software to maintain records, prepare reports, and conduct correspondence related to the work.

Ability to perform basic mathematical calculations.

MINIMUM QUALIFICATIONS:

Graduation from High School or General Educational Development (GED) test equivalency AND three (3) years of direct work experience in housing, human services or homelessness programs; OR

An equivalent combination of training and experience as defined above. A higher degree does not substitute for work experience.

Prior experience working with individuals impacted by housing crises is strongly preferred; individuals with prior experience working with housing programs is preferred.

Bilingual applicants are encouraged to apply.

SPECIAL REQUIREMENT:

Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.

All offers of employment are conditioned upon successful clearance of a background check. Employment cannot commence until the employee has been cleared.

Orange County is an Equal Opportunity and Affirmative Action Employer

Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes:

• Participation in the North Carolina State Retirement System;

• Orange County contributes 14.35% of your base salary per pay period and 16.10% for LEO.

• Health Insurance (Medical)

• Orange County pays 100% of premiums for employee only coverage health insurance.

• Orange County pays a portion of premiums for dependent(s) coverage health insurance.

• Dental Insurance

• Orange County pays 100% of premiums for employee only coverage for dental insurance.

• Orange County pays a portion of premiums for dependent(s) coverage for dental insurance.

• Vision Insurance

• Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.

• Life Insurance

• Orange County pays for an employee life insurance policy based on employees' salary up to $50,000.

• Optional Life Insurance for employee and dependent life insurance policy.

• Short Term Disability

• Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.

• Optional Long Term Disability Coverage Policy

• Optional Insurance Policies: Pet Discount Program, Identity Theft Insurance, Legal Insurance

• 401(k) and 457 Deferred Compensation Plans

• Orange County contributes $102 per pay period ($2652.00 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.

• 12 Paid Holidays

• Anniversary Leave ( 8 hours of leave on your anniversary each year)

• Annual Leave (based on service years and a 40-hour work schedule, pro-rated for permanent part time employees)

• 0-2 Years of Service = 125.84 hours/year

• 2-5 Years of Service = 145.08 hours/year

• 5-10 Years of Service = 173.68 hours/year

• 10-15 Years of Service = 202.80 hours/year

• 15-20 Years of Service = 231.40 hours/year

• 20+ Years of Service = 260.52 hours/year

• Sick Leave (based on service years and a 40-hour work schedule)

• 96.2 hours/year

• Tuition reimbursement assistance

• Various other leave programs including civil, funeral, parental, etc.

01

Orange County is an E-Verify employer. E-Verify is a program that electronically confirms an employees eligibility to work in the United States after completion of the Employment Eligibility Verification Form (Form I-9). I understand, that if hired, my employment eligibility will be verified through E-Verify.

• Yes

02

I understand that resumes are welcomed but do not substitute for the work experience section of this application and failure to complete the work experience section will result in an incomplete application, which will not be considered for eligibility. Did you fully complete the work experience section of this application?

• Yes
• No

03

Are you an Orange County Local Government employee?

• Yes, I am a Permanent Employee that has passed the Probationary Period
• Yes, I am an Employee but I have not passed the Probationary Period
• Yes, I am a Temporary Employee
• No, I am not an Employee

04

Do you have or are you able to obtain a drivers license valid in the State of North Carolina?

• Yes
• No

05

Please indicated your highest level of education from an accredited school?

• High School or GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctoral Degree
• None

06

Please indicate how many years of direct work experience you have in housing, human services, or homelessness programs.

• None
• Less than 3 years
• 3 or more years

07

Please briefly describe your work experience in the areas of housing, human services, or homelessness programs. If no experience, indicate N/A.

08

Do you have prior experience working with individuals impacted by housing crises?

• Yes
• No

09

Do you have direct, lived experience of homelessness?

• Yes
• No

10

Please indicate your proficiency in Spanish.

• I cannot read, write or speak Spanish
• I am proficient at reading and writing in Spanish
• I am proficient at speaking Spanish
• I am fluent in reading, writing and speaking Spanish

Required Question

Employer Orange County Government

Address 131 W. Margaret Lane, 3rd Floor

Hillsborough, North Carolina, 27278

Phone 919-245-2550

Website http://www.orangecountync.gov