You'll own the coordination engine of a homecare department — the person who keeps staffing, scheduling, and day-to-day operations running without a hitch. This is a hands-on leadership role where you build the team, set the policies, and make sure every client gets the right care at the right time. You'll report directly to the Director of Coordination and be accountable for the department's overall performance.
Key Responsibilities
Team Leadership
Manage the department's staff, including hiring, firing, and training
Report to the Director of Coordination on the status of the department
Scheduling & Client Care
Schedule client appointments and ensure each is met with the appropriate level of care
Ensure clients are satisfied with the services they receive
Operations & Oversight
Oversee the day-to-day operations of the department and keep everything running smoothly
Develop and implement department policies and procedures
Monitor the department budget and ensure it's used effectively
Availability to work late hours when the role requires it
Qualifications
Experience in homecare management is a must
Strong leadership and management skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Proficiency in Microsoft Office Suite
Interested? Send your resume to: Racheli@bhirednyc.com
Numbers & Facts
Location
Brooklyn, New York
Salary
$80,000–$100,000 Per Year
Skills
Budget Managementunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Employee Terminationsunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Microsoft Officeunmatched
Policy Implementationunmatched
Procedure Implementationunmatched
Quality of Careunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Team Playerunmatched
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