Coordinator

Are you looking for an opportunity to advance your career, while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a full-time Coordinator to join our Assertive Community Treatment Team (ACT) in Lafayette, LA.

Schedule: On-site Monday-Friday, 8:00 am-4:30 pm

Earn: $19/hour

Position Details

The Coordinator manages incoming referrals from managed care organizations for patients admitted to psychiatric hospitals. This role involves coordinating discharge plans, maintaining daily communication with hospitals and managed care companies, and ensuring timely assessments by Merakey Assessors. The Coordinator also updates patient records, verifies insurance eligibility, and uses Microsoft Office tools to manage administrative tasks. This position reports to the Director of Assessments.

Duties and Responsibilities

• Manage incoming referrals via secure email and fax.
• Coordinate discharge plans with hospitals and Merakey Assessors.
• Maintain daily contact with hospitals for timely patient assessments.
• Communicate daily with managed care companies and update patient admin lists.
• Assign members to Merakey Assessors and provide discharge dates and times.
• Maintain and update client, referral, and discharge spreadsheets.
• Verify insurance eligibility and benefits.
• Track and manage client authorizations.
• Ensure completeness of assessments and authorization requests.
• Demonstrate proficiency in Microsoft Office applications.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!