COORDINATOR / BUSINESS OPERATIONS / FACILITIES MANAGEMENT

Central Michigan University

Mount Pleasant, MI

JOB DETAILS
SALARY
$20–$27 Per Hour
SKILLS
Administrative Procedures, Administrative Skills, Baseball, Basketball, Board Meeting, Business Operations, Calendar Management, Change Requests/Orders, Communication Skills, Conference Management, Continuous Improvement, Contract Creation, Credit Cards, Customer Support/Service, Database Technology, Detail Oriented, Emergency Management, Event Management, FMLA (Family and Medical Leave Act of 1993), Facilities Management, File Management, Finance, Financial Services, Football, Genetics, Gymnastics, Human Health, Human Resources, Interpersonal Skills, Leadership, Logistics, Mainframe Computer, Medical Research, Medicine, Microsoft Access Database, Microsoft Excel, Microsoft Word, Multitasking, Order Processing, Organizational Skills, People Management, Persuasion Skills, Plan Meetings, Presentation/Verbal Skills, Process Management, Project/Program Management, Proofreading, Purchase Orders, R Programming Language, SAP, Social Sciences, Sports, Spreadsheets, Staff Training, Standards Development, Team Lead/Manager, Telephone Skills, Time Management, Travel Planning, University/School Policies, Web Design, Writing Skills
LOCATION
Mount Pleasant, MI
POSTED
1 day ago

Position Information

Position Information

Posting Number S-3924 Position Number 36440 Type of Recruitment External Position Title COORDINATOR / BUSINESS OPERATIONS / FACILITIES MANAGEMENT Position Summary

Provides primary administrative support for the Associate Vice President of Facilities Management including supervision of the Facilities Management Service Center support staff. Works closely with Human Resources regarding all hiring, personnel transactions, leaves, absentee program, and personnel file management for employees within Facilities Management. This position acts as a liaison between the department directors and the AVP of Facilities Management, providing support if needed. Coordinates the workflow of office professionals within the department as needed.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience that equates to four years.

Two years of related work experience.

Experience with Microsoft Word.

Customer service experience.

Spreadsheet and/or database experience.

Organizational skills with strong attention to detail.

Demonstrated positive interpersonal skills.

Effective verbal and written communication skills.

Ability to project a positive attitude.

Ability to manage multiple projects and meet deadlines with accurate results.

Ability to compose, proofread and edit correspondence.

Ability to perform the essential functions of the job.

Preferred Qualifications

Knowledge of specific software programs and/or mainframe/systems skills may be desired by the hiring department. (i.e. Excel, Access, SAP).

Demonstrated ability to design/maintain web pages.

Duties & Responsibilities

Supervision of the Facilities Management Service Center OP staff.

Provides administrative support to the Associate Vice President for Facilities Management (AVP/FM).

Coordinates and maintains a complex calendar for the AVP/FM scheduling meetings and appointments, exercising discretion in arranging appointments, coordinating with other offices, arranging meeting details, and ensuring that meeting logistics and materials are provided.

Coordinates the AVP/FM calendar internally with other office professionals in FM and externally with other University offices and external organizations.

Oversees the personnel administrative process for Facilities Management for full time, part time, temporary and student positions and employees; works closely with Human Resources; maintains weekly vacancy report; and updates the AVP/FM.

Handles recruitment and personnel programs for Facilities Management positions including full time, part time and temporary; collaborate with FM departments, Human Resources and other university departments to ensure a timely and smooth process.

Processes departmental time for FM management staff.

Facilitates the departmental leave notification process, including, but not limited to, the Family Medical Leave Act and leave of absences.

Administers and monitors the FM absenteeism program in collaboration with Human Resources, provides data and reports to directors and the AVP/FM.

Ensures FM office functions run smoothly by making day-to-day decisions, following guidelines set by the AVP/FM and in accordance with university policies and procedures.

Serves as the Office Professional Team Leader to provide overarching administrative support, guidance and coordination to all Office

Professionals in the FM organization; communicates routinely with other Office Professionals to synchronize calendars, normalizes administrative processes, and ensures a cohesive and complimentary administrative support structure for FM.

Assists and supports all FM directors and work closely with other Office Professionals and administrative team members within and outside of Facilities Management; coordinates and independently monitors the work flow of other office professionals and supports staff organizing priorities, scheduling and staff training.

Proactively engages with all FM departments to maintain an understanding and awareness of their daily activities, procedures and challenges; coordinate efforts to ensure resolution of challenges and to inform others of proper processes and administrative procedures.

Creates, updates, coordinates, reviews, edits, submits and files departmental memos, correspondence communications and reports, routinely requiring research and coordination, exercising judgment and discretion for both internal and external audiences.

Administers, maintains and improves both the electronic and the hard-copy files management systems for the AVP/FM and FM organization; coordinates internally within FM, and externally with other university offices, to ensure a consistent and effective files management processes.

Communicates with staff, faculty, students, visitors, parents, contractors, guests and outside agencies on matters relating to Facilities Management and the Associate Vice President's office.

Gathers, compiles information and prepares documents and presentations for the AVP/FM.

Provides support in the development and preparation of Board of Trustee proposals and supplemental materials for the Board Subcommittees and general Board meetings.

Administers all aspects of travel arrangements for the AVP/FM and management staff from reservations and trip planning, registration, payments and filing of vouchers.

Maintains a CMU credit card and administers the credit card account for the AVP/FM, following all CMU policies and procedures.

Coordinates and administers the campus Project Greenleaf (memorial tree and memorial bench) program.

Coordinates facilities management related conferences and event planning.

Coordinates utility outages.

Provides supervision and support for the Facilities Management Service Center; answers calls, dispatches trades personnel, and completes work order processing.

Provides support for the campus Emergency Management program.

Provides back-up support for the Facilities Management Financial Services department.

Provides back-up support for the development and issuance of contracts, contract purchase orders and change orders.

Work hours are typically 8-5 and may include call-back after hours and weekends to support planned and unplanned events.

Other duties as assigned.

Supervision Exercised

Supervisors are expected to support the Leadership Standards of Central Michigan University and foster a culture that inspires excellence. The Leadership Standards define how we lead and treat others on our team. As leaders, it is our responsibility to seek input from our teams to continuously improve our leadership abilities and our demonstration of the standards. Additionally, it is our responsibility to encourage and support the growth and development of those whom we lead. At CMU, we encourage employees to grow both personally and professionally, and thus advance CMU's culture of excellence.

Message to Applicants

Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMU's mission, vision, and leadership standards.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

Applicants are strongly encouraged to submit letters of recommendation. If you wish to include recommendation letter(s) that are not required, please utilize the Recommendation Letters upload field.

Employee Group Professional & Administrative -Hourly Staff Pay Level Pay Range $20.00 - $27.00 per hour Division Finance and Administrative Services Department Facilities Management Position Status Regular Position End Date 07/25/2026 Employment Status Full-Time FTE 1.0 Position Type 12 month Weekly Work Schedule Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as needed Location Mount Pleasant, MI About the Department About CMU

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions - Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more - are within easy reach of the city's central location in Michigan's Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

CMU Leadership Standards

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.

EEO Statement

CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight.

If you wish to see "Know Your Rights " posters, please click here.

CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.

Inquiries about the application of Title IX can be made to CMU's Title IX Coordinator, the US Department of Education's Assistant Secretary, or both.

CMU's Title IX Coordinator can be reached at:

Phone: 989-774-3253

Office: 103 E. Preston St.

Bovee University Center, suite 306

Mount Pleasant, MI 48858

Email: titleix@cmich.edu

Posting Ends Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • How did you first learn of this job opportunity? Please list the specific advertising source or indicate if it was word of mouth.

(Open Ended Question)

    • Are you currently an internal employee of CMU according to the university's definition?
  • Yes

  • No

    • If yes, to which employee group do you belong? (If not applicable, select "Not Applicable").
  • Not Applicable

  • Administrative Office Assistant

  • Dispatcher

  • Lieutenant

  • Medical Faculty

  • P&A, SO or Faculty

  • Police

  • Public Broadcasting

  • Sergeant

  • Service Maintenance

  • Supervisory/Technical

    • Do you have a bachelor's degree or a combination of education and experience that equates to four years?
  • Yes

  • No

    • Do you have at least two years of work experience related to the duties and responsibilities of this role?
  • Yes

  • No

    • Do you have experience with Microsoft Word?
  • Yes

  • No

    • Do you have customer service experience?
  • Yes

  • No

    • Do you have spreadsheet and/or database experience?
  • Yes

  • No

    • Supervisors are expected to support the Leadership Standards of Central Michigan University and foster a culture that inspires excellence. Please review the Leadership Standards before applying for this position and click "Yes" if you understand and support the culture that is important to CMU.
  • Yes

  • No

Optional & Required Documents

Required Documents

  • Resume/Curriculum Vitae
  • Cover Letter

Optional Documents

  • Recommendation Letters
  • List of References

About the Company

C

Central Michigan University