Coordinator - Collections

Description

Position Summary

This position is responsible for supporting the overall objectives of the Corporate Finance department by executing strategies to monitor and maintain customer accounts within agreed upon terms and resolve customer trade receivable issues. 

Position Duties/Responsibilities

Primary Responsibilities:

• Establishes and maintains relationships with customers and Company employees to timely communicate customer account and invoicing issues
• Executes collection activities on assigned customer accounts in accordance with Company policies and in compliance with debt collection regulations
• Conducts targeted collection campaigns as assigned by management
• Monitors customer accounts and contacts customers to encourage payment on account
• Communicates timely with appropriate levels of management to address potential customer issues and accounts that may require heightened attention
• Provides excellent customer service
• Participates in customer meetings
• Compiles data, prepares reports and analysis, as requested
• Participates in implementing process improvement initiatives
• Other duties, as assigned

Position Requirements

Required:

• High School Diploma or GED
• At least 5 years of experience in a corporate environment, with at least 2 years in commercial credit, collections or general accounting

Preferred:

• Associate Degree in business related field (Accounting, Finance, Business Administration, etc.)
• At least 3 years of experience in commercial credit, collections or general accounting
• Experience with data manipulation/analytics tools and Enterprise Resource Planning (ERP) systems

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO)