SUMMARY
Coordinates the day to day operations of the department. Collects necessary information to track the success of basic outcomes processes and procedures to support the on-going analysis and improvement of departmental efforts. Works with management to implement the communications priorities of the department and College. Leverages a sound understanding of the departmental focus to collaboratively work with colleagues to achieve goals of the department, division and college. Contributes to the continued effectiveness of the team and department by developing and sustaining productive customer and employee relationships. Provides administrative assistance to supervisor as needed. This position requires flexibility, including working Saturdays and supporting special events, showcases, and performances that may occur on the weekends.
ESSENTIAL FUNCTIONS
May manage leadership schedules and calendars; schedules internal and external meetings and activities with business, community and government institutions; as directed, prepare and assemble agenda, packets and other pre-meeting materials
Positively responds to departmental requests in a timely manner with strong emphasis on outstanding customer service
Provides administrative support to supervisor
Provides assistance to the teams efforts to complete departmental assignments
Actively participates in the successful delivery of the direct client service process
Maintains on-going communication with departmental leadership to report important information, occurrences and issues within the department
May maintain the department teams calendars and schedules
Attends staff and project team meetings and provides follow-up on meeting outcomes including tracking resulting activities and projects
Prepares and maintains confidential correspondence and documents and assists in processing documents related to employees, purchase orders, employment, benefits and performance review activities
Answers phones and screens incoming calls and mail; responds independently to inquiries, drafts responses for leadership review or refers as appropriate
Develops strong working relationships with key departments and employees across the College and in the community
Establishes and maintains general office files and records
Assists with the preparation of reports, presentations and publications, including research, writing and copy-editing
Assists with other College-wide projects, initiatives and committees
May select, train, supervise and evaluate part-time student assistants, interns and part-time assistants
May aid in the planning, maintaining, and monitoring of a business areas budget
Performs other duties as assigned