Coordinator - Detroit Patient Registration - Full-Time - Afternoons

Department: Emergency Department - Patient Registration

Location: Henry Ford Hospital - 2799 W Grand Blvd, Detroit, MI 48202

Schedule: Full-Time (40 hours per week)

Shift: Afternoon Shift 3:30 PM - 12:00 AM

Position Overview:

Under minimal supervision, directs and coordinates the activities of all Patient Registration areas to provide prompt and accurate scheduling and registration of patients, insurance verification, billing, collections, cash posting, and payer compliance. Protects the integrity of the hospital accounts receivable and respects the privacy of patients. Assist Leadership with interviewing new hires and orientating and providing training to all employees.

Education/Experience Required:

• High School Diploma or G.E.D. equivalent required.
• Associate's degree preferred.
• Three (3) years of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting required.
• Revenue Cycle super-users and subject matter experts.
• Strong computer skills and working knowledge of Microsoft Office products.
• Experience providing constructive coaching and feedback to co-workers in a positive manner preferred.
• Experience influencing others to achieve team goals; interacting in ways that bring out the best in others; keeping team members in an upbeat mode; encouraging cooperation, pride, well-being and trust within the group.
• Experience as a Patient Service Representative preferred.

Additional Information

• Organization: Corporate Services
• Department: ED & Admittg Reg - HFH
• Shift: Evening Job
• Union Code: Not Applicable