Coordinator Emergency Transport (EMS Dispatch) AHN LifeFlight

Highmark Inc

Pittsburgh, PA

JOB DETAILS
SKILLS
Aviation Industry, Critical Care, Data Entry, EMT-Paramedics, Emergency Services, High School Diploma, Organizational Skills
LOCATION
Pittsburgh, PA
POSTED
30+ days ago

# Coordinator Emergency Transport EMS Dispatch AHN LifeFlight | Careers at Highmark Health

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## Jobs ### Coordinator Emergency Transport EMS Dispatch AHN LifeFlight

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Location: Pittsburgh, PA 15212, 320 E N Ave. Company: Allegheny Health Network

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## Job Description

This role is part of union SEIU - E. There are 2 positions available.

### GENERAL OVERVIEW Coordinates communications from LifeFlight Air Medical Programs, EMS providers, and referral agencies to appropriate areas within AHN.

### ESSENTIAL RESPONSIBILITIES

  • Coordinates flight requests and critical care ground transports; provides flight following for aviation vendor. (30%)
  • Enters data for all activities performed within the communication center. (20%)
  • Registers for LifeFlight transports and places charges in EPIC for flights and ground transports. Completes all appropriate documentation for patient care record in EMS charts. Provides primary support for One-Call. (15%)
  • Coordinates and dispatches specialty teams within WPAHS facilities. (10%)
  • Monitors all incoming traffic to heliport and safety watch. (10%)
  • Receives EMS medical command notification and requests by telephone and radio. (10%)
  • Provides offload support to flight team. (5%)
  • Performs other duties as assigned or required.

### QUALIFICATIONS Minimum:

  • GED / High School diploma
  • 2 years related experience

Preferred:

  • EMT with dispatching experience preferred

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## Legal & Accessibility Notices

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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For accommodation requests, please contact HR Services Online at: HRServices@highmarkhealth.org

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## Job Details

  • Job category: Emergency Services
  • Position Type: Full Time
  • Posted: 03/09/2026
  • Locations: Pittsburgh, PA 15212, 320 E N Ave.
  • Line of Business: Entity
  • Recruiter: Hiring Manager
  • Experience Level: Job Family
  • Emergency Services - AHN
  • Req ID: J277693

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© 2026 Highmark Health. All Rights Reserved.

Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.

About the Company

H

Highmark Inc

Highmark provides millions of people with the security of quality health insurance

Our history of helping families and companies with their health insurance needs dates to the 1930s, when our predecessor companies were established to help Pennsylvania's residents pay for health care.

Highmark was created in 1996 by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) and Blue Cross of Western Pennsylvania (now Highmark Blue Cross Blue Shield). We are now one of the largest health insurers in the United States.

Highmark's officers and board of directors set the company's strategic direction and corporate policies. They are guided by our mission, vision and values.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Healthcare Services
FOUNDED
1996
WEBSITE
https://www.highmark.com/hmk2/index.shtml