Job Title ElectricUtility Reliability Coordinator
Location:1110 E Wayne St, Fort Wayne, IN
Work Model: Onsite
will submit expenses for fuel and vehicle rental
no overnight travel
Mon-Fri ( 40 hours a week)
POSITION OVERVIEW
In support of the I&M strategic mission toward the client Perfect Power Initiative and under minimal supervision, this role performs work activities requiring technical knowledge in a safe, effective, efficient and economic accomplishment of assigned objectives. Perfect Power is centered on improving the customer experience by reducing frequent power interruptions and delivering a more reliable service. While traditional reliability efforts have focused on sustained outages, Perfect Power expands that view to include shorter-duration events such as momentaries, blinks, and voltage sags that can still impact customers significantly. By identifying and addressing these brief but frequent disruptions, Perfect Power enables a more comprehensive approach to reliability, helping ensure customers receive consistent, high-quality power.
WHAT YOU WILL BE DOING
1) Coordinate work activities of others within work group, team or those external to the company including contractors, vendors as required to resolve routine technical tasks and field work activities.
2) Perform varied assignments demonstrating technical knowledge and analytical techniques to solution of problems or analysis.
3) Participate in the planning and organization of outage/project work activities.
4) Make decisions and contribute to team decision making and consensus building.
5) Work with others in both supplying information and seeking assistance as necessary.
6) Provide training and guidance to lower level employees as appropriate.
7) Pursue effective ways to protect and enhance the environment while providing reliable electricity at a competitive cost.
Additonal Requirements
- Communicate effectively, both verbally and in writing.
- Listen to and identify the needs and expectations of internal and external customers.
- Communicate and collaborate effectively with team members, management, customers, contractors, vendors, and regulatory agencies.
- Demonstrate knowledge of client s general terms and conditions, with the ability to accurately interpret and administer contracts.
- Apply technical knowledge and problem-solving skills to resolve issues and develop effective solutions.
- Demonstrate a strong customer-service mindset and a commitment to meeting the needs of internal and external customers who rely on the team s work.
- Physical Demand Level: Sedentary
WHAT S NEEDED
Minimum Requirements:Education Requirements: Bachelor's degree in a related field from an accredited university or college or an associate's technical degree and 3 years of experience in design, operations, planning, construction or maintenance of systems and/or equipment. Work Experience: Typically requires a minimum of three years of experience in work activities and projects requiring technical knowledge.
COMPENSATION & BENEFITS
Medical, dental, and vision insurance
401(k)
Other standard benefits as applicable