COORDINATOR, HOSPITALITY

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Description

Responsibilities & Duties:

• Assist VP of Events + Hospitality and Sr. Manager, Guest Experience with the planning and execution of Premium Hospitality logistics + services
• Private Hospitality : organize experiences, events and services for MGS Suites and Loge Box clients; including client outreach and pre-event communications, operational planning, ticket fulfillment, F&B services and event day management
• Shared Hospitality : Assist with preplanning of hospitality contractors, project timelines and overall execution of premium operations
• Assist with contracting and fulfillment of assets + rental orders for hospitality spaces and villages for COTA events and major races
• Assists with overall operations of Event Design Execution for major races
• Collect layouts and design plans, contract and secure rental orders, assist with setup and strike
• Oversee budget tracking of all operational expenses pertaining to major race hospitality and village areas
• Assist with project coordination of Peppermint Parkway - including design, budget tracking, staff planning, setup and strike
• Ensure COTA hospitality spaces and services meet and exceed client expectations
• Assist with and further develop Client Relations - premium gifting, thank you cards, amenities, special touches for day-to-day events
• Assist Manger, Guest Experience with E+H intern program, coordinating daily schedules and projects
• Ensure COTA standards and customer satisfaction levels remain high property-wide

Knowledge, Skills, & Abilities:

• Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally
• Proficient with Excel, Outlook, and Word
• Able to simultaneously manage a high level of detail across multiple projects
• Able to work independently and manage time effectively
• Able to work well within a team environment
• Able to maintain a flexible work schedule in order to deal effectively with special event responsibilities

Requirements:

• 1-2 years' service experience (event/entertainment industry preferred)
• Must be open to working nights and weekends, as needed
• Ability to work in stressful situations and remain focused
• Ability to take direction and follow through on requests

Physical Demands:

• Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
• Ability to lift and/ or move up to 15 pounds
• Specific vision abilities required by this job include close vision and distance vision
• Must be able to endure seasonal temperatures as working conditions require some outdoor work

Work Environment:

• The noise level in the work environment is usually moderate but can be loud during events