Our client, a Retail Pharmacy company, is looking for a Coordinator III - Medical Staff Office Senior Coordinator for their Cumberland, RI/Hybrid location.
Responsibilities:
The Coordinator III will work directly with other coordinators to ensure quality of work delivered, performance/productivity benchmarks are met, and all compliance related issues are properly addressed, trained and coached on a consistent basis. The Enrollment Coordinators play a critical role in working with our new member clients to determine eligibility and perform various enrollment activities. Enrollment Coordinators interface with both individual plan members and employer group and requires a strong focus around accurate and timely customer support to ensure client enrollment and retention. The Enrollment Coordinator III reports directly to the Enrollment Supervisor, also functioning as SME (Subject Matter Expert) in the functions, processes, and eligibility procedures as they relate to Medicare Part D enrollment and CMS (Center for Medicare/Medicaid Services) Standards.
Medical Affairs Senior Coordinator Position Summary:
The Medical Staff Office Senior Coordinator has primary responsibility for the non-clinical aspects of physician operations administered by Client. In this role you will be a part of a collaborative cross-functional team charged with ensuring that the evolving administrative physician operations which support Client and Client comply with internal and external regulations, standards, and practices.
Primary Duties and Responsibilities:
Support provider onboarding by ensuring Collaborative Practice Agreements and/or prescriptive authority documents are fully executed, filed, and maintained as applicable
Collaborative Practice Agreement renewals
Utilize the MD Staff database to record and maintain pertinent information
Assist in various projects
Participates in other departmental activities as assigned
Administrative Support:
Manage calendars and day-to-day administrative needs for the VP and Sr. Director within the Merchandising Team. Schedule and plan meetings, manage budgets, arrange travel, and prepare materials as necessary.
Business Reporting and Analytics:
Run Daily sales, seasonal reporting, weekly vendor reporting and analyze market data to assist in decision making. Conduct special projects and perform analysis to support strategic priorities.
Communication Development:
Communicate effectively, both verbally and on paper, to Merchandising and Cross-Functional teams throughout the organization. Work closely with outside partners. Assist with communication on overall performance, sales, sell thru and ad planning. Support the development of presentations for mid-level and senior executives
Requirements:
Feedback from previous JP:
Looking for project management, attention to detail. Not so much someone who worked at a doctor's office patient facing. More in the administrative background
Strong organizational skills and impeccable attention to detail is a priority
The ability to focus on details in a dynamic ever evolving fast-paced environment
Ability to work collaboratively in a team environment as well as independently
Excellent customer service, verbal, and written communication skills.
Proficiency with Microsoft Office especially Excel
Comfortable with learning new software applications.
3+ years of experience working in a fast-paced, complex administrative environment.
Experience in a healthcare administrative environment.
Easily adapt to change in an energetic environment.
Comfortable with communicating at all levels in the organization.
Motivated to establish, maintain, and manage working relationships with colleagues, external vendors, and contracted physicians.
Strong problem-solving skills.
Must be able to assess situations and make decisions, independently at times.
Project management experience
Verifiable High School Diploma or GED required
Bachelor's degree preferred
At least 3 years of overall related experience of Center for Medicare/Medicaid Services (CMS) guidelines for Medicare Part D enrollment processes or previous work experience in regulatory environment Comfortable in both team player and team lead roles Dependable/Responsible/Accountable Excellent spoken and written communication skills Capable of managing through transition, while fostering a positive team environment Confident in decision making ability within strict timelines Exceptional prioritization and organizational skills Acts with integrity and uses sound judgment in dealing with confidential information
High school diploma or GED required, Bachelors Degree in Business Administration, Marketing, Finance or similar field preferred and have 2+ years of relevant work experience.
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
Founded in 2000
2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
Administrative Skillsunmatched
Advertising Salesunmatched
Benchmarkingunmatched
Budget Managementunmatched
Business Administrationunmatched
Calendar Managementunmatched
Centers for Medicare and Medicaid Services (CMS)unmatched
Coachingunmatched
Communication Skillsunmatched
Cross-Functionalunmatched
Customer Retention/Renewalunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
Financeunmatched
Health Planunmatched
Healthcare Administrationunmatched
High School Diplomaunmatched
Market Analysisunmatched
Marketingunmatched
Medical Affairsunmatched
Medical Officeunmatched
Medicareunmatched
Merchandisingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Onboardingunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Pharmacyunmatched
Plan Meetingsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Project Evaluationunmatched
Project/Program Managementunmatched
Record Keepingunmatched
Regulationsunmatched
Relationship Managementunmatched
Retailunmatched
Revenue/Sales Reportingunmatched
Salesunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Time Managementunmatched
Travel Planningunmatched
Vendor/Supplier Relationsunmatched
Writing Skillsunmatched
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