Accounting, Analysis Skills, Business Operations, Communication Skills, Customer Relations, Customer Service Operations, Customer Support/Service, Driver's License, Field Sales, Forklift, IBM AS-400 Server, J D Edwards, Lift/Move 50 Pounds, Marketing, Metrics, Microsoft Excel, Microsoft Outlook, Microsoft Word, Operations Management, Oracle, Order/Customer Fulfillment, Organizational Skills, Physical Inventory, Presentation/Verbal Skills, Problem Solving Skills, Product Positioning, Quality Metrics, Record Keeping, Sales, Shipping/Receiving, Transaction Processing/Management, Warehousing, Writing Skills
http://www.wayne-dalton.com/
WAYNE DALTON
In 1954, a small garage door business owner invented a wooden door that folded horizontally to store itself overhead. That invention marked the birth of the company that has become known for developing and introducing innovative ideas and commitment to designing and building new overhead door, storm protection and access systems products. Today, with its portfolio of quality, original products, Wayne Dalton effectively serves customer needs in North America and Internationally.
Position Function: The Operations Coordinator will be responsible for supporting the General Manager and AGM of the location in all areas including sales/operating income development, Customer service enhancements, improved inventory efficiencies, expense reductions and other efforts to ensure the success of the location. Incumbent's responsibilities will also include record-keeping functions, daily monitoring of transactions, and a hands-on approach to the business.
Essential Duties and Responsibilities:
- Provide exceptional Customer service by demonstrating operational excellence in our order fulfillment
- Focus on Customer-centric metrics
- Interact with Customers when questions or opportunities arise
- Oversee inventory receiving and proper product placement in the warehouse
- Supervise and lead all outbound shipments to ensure quality standards are met
- Conduct physical inventory counts and reviews
- Manage and support warehouse employees as needed
- Take on additional responsibilities in the absence of the AGM
- Perform other duties as assigned
Skills/Experience Requirements
- Garage door industry experience preferred, but not mandatory
- Working knowledge and proficiency with MS Word, Excel, Outlook and technology
- Familiarity with AS400/JD Edwards and Oracle preferred
- Minimum 0-2 years in operations management, outside sales or accounting
- Excellent written and verbal communication skills with strong relationship-building skills
- Self-motivated, self-starter with a sense of urgency
- Meticulously organized
- Solid analytical and problem solving skills
- Flexibility and adaptability; this organization will continue to develop and evolve over next 18-36 months
- Self-driven, self-directing and results oriented; finds ways to accomplish that which needs to be done
- Must have valid Driver's License
Education Requirements
- Bachelor''s degree in Sales, Marketing, Business or Operations preferred, but not mandatory
Physical/Work Environment Requirements
- Ability to work in warehouse environment & outside weather conditions
- Ability to lift up to 50 lbs.
- Ability to drive a fork lift
- Repetitive standing, lifting, reaching, bending, climbing & kneeling
O
Overhead Door Corp
Overhead Door Corporation pioneered the upward-acting door industry, inventing the first upward-acting door in 1921 and the first electric door opener in 1926. Today, we continue to be the industry leader through the strength of our product innovation, superior craftsmanship and outstanding customer support, underscoring a legacy of quality, expertise and integrity. With four operating divisions (Access Systems Division, Genie, Horton, TODCO) and 22 manufacturing facilities across the US, UK and Europe, we are committed to offering products and services that provide safety, security and convenience to satisfy our customer's needs. That's why design and construction professionals specify Overhead Door Corporation products more often than any other brand.
1,500 to 1,999 employees
http://www.overheaddoor.com