
Job Summary
The National Accounts Coordinator position contributes to the growth of business by regularly communicating with clients, accurately answering questions, and quickly resolving concerns.
Responsibilities and Duties
- Maintains all existing accounts as assigned, including customer set-up, forecasting, inventory overview, and order processing.
- Periodically reviews the location of each account on a weekly basis to determine whether representatives/service groups are providing needed information/orders.
- Follows up with all leads provided as required.
- Analyzes customer business through customer POS data and Ty Inc. sales data.
- Coordinates customer product programs, including securing all items—new and existing—into each customer’s price book.
- Utilizes exceptional problem-solving, quick thinking, and communication skills to keep relationships with buyers as strong as possible.
- Performs other related duties as assigned.
Qualifications
- High School diploma or equivalent.
- Three to five years of work-related experience.
- Expert knowledge of gift/collectible and plush toy industry.
- Proficient knowledge of the Internet, email systems, and Microsoft Office products.
- Exceptional verbal and written communication skills.
Benefits
- Healthcare Insurance (Medical, Dental, Vision)
- Healthcare savings plans (FSA, HSA)
- Various ancillary insurances (STD, LTD, Life, Accident, etc.)
- 401(k) participation
- 401(k) matching
- Paid Time Off
- Monday-Friday in office position
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