Coordinator, Registrar Systems & Operations

Cleveland State University
  • Cleveland, OH
    3 days ago

    Job Description

    Posting Details

    Posting Details

    Business Title Coordinator, Registrar Systems & Operations Posting Category Administrative and Professional Salary Grade 05 Salary Plan Professional Staff - SEIU Hiring Range /Pay Rate Department Registrar's Office Department Description Position Location Main Campus FTE 1.00 Job Summary

    Coordinates operational workflows across multiple functional areas within the Registrar's Office. Provides cross-functional operational support and assists with the administration of Registrar's Office information systems, databases, workflow applications, and document management systems. Supports system processing, troubleshooting, reporting, testing, and process improvement activities. Performs other functionally related duties as assigned.

    Minimum Qualifications

    • Bachelor's degree, preferably in business administration, information systems, higher education administration, public administration, organizational management, computer information systems, or a related field.
    • Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and four (4) years of related work experience can be eligible to apply.
    • Progressively responsible experience in administrative, operational, or systems-related functions, including experience coordinating business processes, managing workflows, supporting information systems or databases, resolving operational issues, or maintaining accurate records and data.

    Preferred Qualifications

    • Master's degree, preferably in higher education, business administration, communication, information systems, or a related field.
    • Experience with Registrar's Office or comparable administrative processing functions such as records maintenance, class scheduling, graduation processing, and degree audit, curriculum management, or catalog maintenance.
    • Experience with student administration systems, enterprise resource planning systems, or comparable business applications.
    • Experience troubleshooting operations, system, workflow, or data-related issues.

    Knowledge, Skills, and Abilities (KSAs)

    • Knowledge of administrative and operational processes, including workflow coordination, task management, process controls, and service delivery.
    • Knowledge of business systems, databases, workflow applications, and document management systems.
    • Strong written and verbal communication skills, organizational skills, and decision-making abilities.
    • Excellent organizational and analytical skills with a high-level ability to pay attention to details.
    • Ability to effectively engage with team members when issues arise to ensure appropriate communication and develop effective resolution plans.
    • Ability to learn and apply complex administrative processes, policies, procedures, and information systems.
    • Ability to learn curriculum management and catalog systems.
    • Ability to provide strong customer service orientation.
    • Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint and web-based systems.

    Requisition Number PT0703970S Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting 06/30/2027 Special Instructions to Applicants Applicant Instructions

    Offer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

    Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.

    Hours per week 40 Work Schedule

    Typically Monday-Friday, generally 8:00 am-5:00 pm.

    Advertising Copy Full Time/Part Time Full Time Posted Date 10/02/2026 Close Date/Application Deadline Open Until Filled Yes Review Begins 10/12/2026 Tentative Start Date

    Supplemental Questions

    Required fields are indicated with an asterisk (*).

      • How did you hear about this employment opportunity?
    • Public Job Posting

    • Internal Job Posting

    • Agency Referral

    • Advertisement/Publication

    • Personal Referral

    • CSU Website

    • Other

    • If you selected 'Public Job Posting" or "Other" please provide source.

    (Open Ended Question)

      • Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
    • Yes

    • No

      • Are you able to perform the essential functions of this position with or without reasonable accommodation?
    • Yes

    • No

    Application Documents

    Required Documents

    • Resume

    Optional Documents

    • Cover Letter/Letter of Application

    Numbers & Facts

    LocationCleveland, OH

    Skills

    • Administrative Skillsunmatched
    • Analysis Skillsunmatched
    • Auditingunmatched
    • Background Investigationunmatched
    • Business Administrationunmatched
    • Business Process Managementunmatched
    • Business Solutionsunmatched
    • Communication Skillsunmatched
    • Cross-Functionalunmatched
    • Customer Support/Serviceunmatched
    • Data Qualityunmatched
    • Detail Orientedunmatched
    • Document Managementunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Educational Administrationunmatched
    • High School Diplomaunmatched
    • Higher Educationunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Legalunmatched
    • Microsoft Access Databaseunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Operational Supportunmatched
    • Operations Processesunmatched
    • Organizational Development/Managementunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Process Control Engineeringunmatched
    • Process Improvementunmatched
    • Public Administrationunmatched
    • Quality Assurance Methodologyunmatched
    • Record Keepingunmatched
    • Registrarunmatched
    • Service Deliveryunmatched
    • System Operationsunmatched
    • Systems Administration/Managementunmatched
    • Testingunmatched
    • University/School Policiesunmatched
    • Writing Skillsunmatched

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